Poor experience. Check in info wasnt provided 24 hrs, had to reach out for the info. All of the info had an address for the "Jasmine" the actual property was across the street. That was a surprise at 10 pm when we tried to get into our unit. When they finally figured out where we should be, staff member sent me property info showing we were staying at the "Victoria". I was very unhappy as at best its confusing and at worst intentionally deceptive. Spoke to manager Karen she said they use the same reservation system and both the properties are considered the "Jasmine." She didnt seem too concerned, didn't apologize and was not understanding that i was unhappy as everything they provided had a diff address and property name (how would we ever know we were dtsying across the street). Never even got into the other issues with Karen as it was clear she didnt care about our experience. Those issues are: floor was dirty and sandy upon check in, 2 of the 4 dining chairs were broken, little fabric square stools stained, remote for tv in living room missing, batteries dead for remote for bedroom tv, patio furniture removed from all units 2nd day of our stay, shower switches from burning hot to ice cold regardless of settings and sofa bed is not a traditional sofa bed but a weird sectional, trundle that is varying hardness that was extremely uncomfortable. It was disappointing and am surprised at all of the positive reviews. Only positive is the convenient location and parking.