The property is very nice. We were a little surprised that the kitchen and living area were up a flight of stairs, but had we looked at the pictures and description a little closer, we may have realized that, and it worked out ok. The only issue we had was that the battery was bad in one of the smoke detectors when we arrived and it had a loud irritating beep constantly. Those of us that arrived on Saturday, decided maybe we could adjust to the sound and be ok. The rest of the family who arrived Sunday immediately decided we needed to contact the property manager, which I did by text. He responded by saying that I should have called sooner, he would have taken care of it on Saturday, but since it was Sunday, someone would come by on Monday. Monday afternoon a lady came to the door with two packs of batteries. I asked, "Where is your ladder?" She said, "oh, I can't reach that one" I assured her, if we had a way to reach it, we would have taken care of it long ago. (It was in a stairwell on what could have been a third floor.) She was very nice, but it was obvious that she could not help us. She said that she would have to tell her boss. That was the last we heard from them. It was still beeping when we left four days later. Meals, game nights, movies etc. were not very pleasant.