Luna de Miel en Sur de Texas

We had a problem because the refrigerator wasn't working and we needed to store the baby's milk. We called multiple times and they just kept telling us that someone from housekeeping would come and leave us one, but they never came. They weren't clear from the beginning that they no longer had refrigerators available.

The hotel is clean and looks nice, however, I don’t think it’s worth the price, specially given that they overcharge for every additional detail beyond the basics: $40 for checking in before 4pm even if a room is just sitting there empty, and $69 per night for parking. Their inflexibility gives the guest a sense of hostility instead of a friendly welcome. I found the front desk service to be very mechanical, thus missing the human touch that any hotel, but more so a “luxury” hotel, should have. Even the valet parking attendants seem a bit aggressive. There are some details inside the room that are a bit run down (some furniture, the bathtub). I later stayed at a Drury hotel near the airport and the front desk service was much more welcoming and it is also newer and clean.

Todo excelente. Gracias.

Lejos de restaurantes Muy caro el estacionamiento Buen desayuno Buen amenidades

Hotel con la mejor ubicación si quieres estar cerca del Riverwalk. El hotel ya es un poco viejo pero lo mantienen bien. Las habitaciones muy bien con camas muy cómodas pero no pidan con sofacama porque son incomodísimos. Imposible comunicarse del cuarto a recepción. Si buscas tranquilidad no lo veo como opción por la cantidad de gente que alberga.

Lejos de restaurantes Muy caro el estacionamiento Buen desayuno Buen amenidades

The hotel is clean and looks nice, however, I don’t think it’s worth the price, specially given that they overcharge for every additional detail beyond the basics: $40 for checking in before 4pm even if a room is just sitting there empty, and $69 per night for parking. Their inflexibility gives the guest a sense of hostility instead of a friendly welcome. I found the front desk service to be very mechanical, thus missing the human touch that any hotel, but more so a “luxury” hotel, should have. Even the valet parking attendants seem a bit aggressive. There are some details inside the room that are a bit run down (some furniture, the bathtub). I later stayed at a Drury hotel near the airport and the front desk service was much more welcoming and it is also newer and clean.

Todo excelente. Gracias.

El hotel es digno de ser visitado en algún tour de la ciudad, las areas bonitas estan en PB, a nivel del lobby solamente. No tan apto para hospedarse y menos con niños, siempre está humedo el cuarto, falta iluminación y en recepción no fueron nada amables. Les falta personal de limpieza, tienes que estar detrás de ellos para cualquier servicio.

Lejos de restaurantes Muy caro el estacionamiento Buen desayuno Buen amenidades

We had a problem because the refrigerator wasn't working and we needed to store the baby's milk. We called multiple times and they just kept telling us that someone from housekeeping would come and leave us one, but they never came. They weren't clear from the beginning that they no longer had refrigerators available.