Vacaciones con niños en Cayo de los Enamorados

Muy bonito, limpio, buen ambiente, tenemos todo lo q se necesita para tener una estancia excelente! Volveriamos nuevamente mi esposo y yo, fue una experiencia increible!

La habitación fue en el W, estaba muy amplia y limpia , sin duda es mejor que las torres del Mandalay

Muy bueno lo de la cocina

I stayed at the Fifty Sonesta Hotel in NYC for 10 days. The hotel is nice, unfortunately the tendency is of less human contact and a quick check in, check out in the industry. Americans have forgotten that hospitality and willingness to make you feel safe and "at home", go a long way. The staff in reception did not solve many "concierge" issue, not seemed they concerned with them or how to help the guest. On the other hand, the 3 doormen: Romeo, Marco and Manolo, ARE DOING THE IMPOSSIBLE to make you feel at home, be helpful, etc.. Also the housekeeping maid, Barbara from Poland, was not only extremely efficient and friendly, but brought me a tea (from her home) for my cold. Obviously I tipped them generously. My first room had a leak in the bathroom and I was UPGRADED to a better room with balcony in the 18th floor, which I found extremely right and generous. The elevators are not the quickest or biggest ones, but they do their job. Overall my 10 days experience was good and I will book them again, hoping that the staff in reception takes some classes of the "lower" staff, that still understands the importance of hospitality. Thank you Barbara, Romeo, Marco and Manolo !!! René Cheng from México

Excelente servicio de limpieza buena atención solo que me parecio no tan bueno el desayuno… por ej yo viaje en familia con 4 integrantes pedíamos que nos sirvieran café con leche en lo posible caliente y nunca tuvimos éxito con eso… tmb después de 11 pm ya no tienes servicio en recepción… y si decides enviar paquetería les comento que es servicio privado al hotel te cobran según el paquete si es pequeño 7 u$s y los domingos no abren tema a tener en cuenta por lo demás yo lo calificaría como un buen 4 estrellas..

En general es sercicio es excepcional ! Son grandes anfitriones

Rude staff at checkin, he couldn’t find the reservation, we had to wait almost 30 min. The man that was checking us in even dropped my phone while looking at the reservation confirmation (accidentally, but still, he was not very careful). All additional staff were great.

Menú variado y bien organizados