Hoteles de 2 estrellas en Zazil-ha

“Todo excelente ”

“This property is 100% misrepresented to its location. On the Hotels.com website map, this property is shown in downtown Playa Del Carmen and near the intersection of 5 Ave & 40 Norte. It’s actually located over 8KM north of the city, down a dirt road and behind another resort. Once we arrived, we immediately called Hotels.com but they could offer any refund to book another hotel for our stay. After 1.5 hours on the phone with Hotels.com, we left for another property without any resolution. My...

“Honestly the worst hotel I’ve ever stayed at ever and I haven’t even made it through the first night. My room turns out to be a joint room to the one next, separated by a paper thin door. That neighbour that shares that door decided to bring a bunch of guys home and make a bunch of noise, play some kinda of kazoo whistle, and chop up their substances to keep the party going. I could hear them going for a while. After a long day of travel I went to bed at midnight and was woken up 2 hours later....

“Condo does not look like the pictures. Is outdated but that’s not what’s wrong It’s the fact that’s it’s not well kept like in the kitchen granite is broken by the sink, sofa covers are stained, bathrooms are stinky and caulk has mold, shower heads are blocked, beds are hard, pillows are flat also private pool has the lamp wire sticking out and missing tiles. I could really go on and on. But besides that the location is great and very nice area the lobby attendants are helpful. ”