Hoteles de 5 estrellas en Centro de la ciudad de Playa del Carmen

“Todo perfecto”

“Buen hotel para una escapada de la rutina, hay áreas de oportunidad en cuanto a servicio pero en general el staff es muy amable y se esfuerza mucho en que todo salga de maravilla! ”

“Kevin was a responsive host and helped us with the booking of a good catamaran tour. We liked the location of the property as it was close to areas with restaurants and beach clubs. We felt safe in the neighborhood. The downside of the location is the noise. The property is next to a bus station whose PA system can be heard inside the apartment. The building is also close to entertainment/bars that are loud late into the night. Finally, Kevin let me know that there is a limit to the electricity...

“Mal servicio. Al llegar la primera noche nos enviaron a otro hotel porque no tenían nuestra reservación. No tuvimos televisión por dos días porque la cuenta no se había pagado. Cada vez que pedíamos algo el recepcionista nos decía que teníamos que ir a otro hotel para cualquier cosa que necesitáramos porque nosotros habíamos hecho la reservación con el Encanto y ellos eran de El faro. Nos sentimos abandonados a nuestra suerte todo el tiempo que estuvimos, yo no lo recomiendo.”

“We stayed at Corto Maltes for a week, starting 7/8/13, room 204. The place has "good bones" but needs some upkeep to be really top-notch. A new coat of paint would be a start. This is a condo that is rented out by the owners and managed by the staff at El Faro - those folks were pleasant but did not solve some of the issues that needed attention. The electronic equipment wasn't functioning (tv in the master bedroom didn't work, tv in the living room was semi- functional, stereo was balky) but El...