8/10 Bueno
Susan and Lester M., Steamboat Springs
4 feb. 2026
Le gustó: Limpieza
House and yard are nice but we experienced unpleasant issues.Front door locking mechanism is faulty and caused great difficulty every time we returned to the house from an outing. The door would stick and jam after entry code was keyed in, and would not open without brute strength and multiple tries. We sent photographs to the host of the mangled lock (metal bent and lock mechanism marred) on our very first day and requested someone to come to the house to fix it. But no one came. The house has a central alarm system on the wall, but absolutely no instructions were available on how to use it. Only a keypad code was given.The internet went out on day five and we reported it to the host, as we had no WiFi and no tv. We reset the router multiple times, which didn't help. On day six, Host sent a very nice but technically untrained young man to fix it. Felt really bad for him because he clearly had no clue what to do (he had no tools, no equipment, no know-how about the issue.) On day seven, we were told the service provider has a technician on the way, but that person never arrived. When we checked out on day 10, system was still down.Lastly, the house immediately next door has a barking dog that made it impossible to enjoy poolside time or time in the backyard. The dog barked incessantly until evening, when the owner returned home.Overall, we were not impressed with this house.
Susan and Lester M.
Se hospedó 9 noches en enero de 2026
