“La casa es bastante amplia, la terraza muy grande, solo que le hace falta mantenimiento, las cortinas estaban manchadas y no cubrían en su totalidad, los colchones y las almohadas no fueron nada cómodos, en lo personal no descansamos ningún día por ese gran detalle. La piscina por estar al exterior se encontraba sucia por las mismas hojas y vegetación del lugar, además de mucho animalito por lo el mismo detalle. El servicio de transporte se debe de pedir ya que las distancias son muy grandes...
“Endroit magique mais aucune explication sur les activites a faire et l'assistant manager Juan Carlos est specialement incompétent. Dommage d'etre dans un lieu aussi incroyable et que le service client soit aussi impersonnel et superficiel .
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“Leon was very communicative throughout the booking.
We STRONGLY recommend meeting Leon in the town for transportation or escort up to the lodge for initial arrival. It is a very steep climb. The path gets smaller as you go higher. There are no signs letting you know if you are on the right track. Our navigation told us we had arrived when we still had further to go.
We rented a 4X4 in Panama City specifically for this booking.
DO NOT UNDERESTIMATE the climb up to the location. It...
“We really did not know what to expect going to Bocas del Toro for the first time. We could not have picked a more perfect spot. World class surfing out the front door, million dollar room views, a beautiful beach and snorkeling that rolls up onto the beach bar. Staff is extraordinary, in fact, everyone was incredibly friendly, kind and helpful! The property is beautiful. Very clean, safe and quiet. The lodge staff and owners went over and beyond to accommodate any requests we made. 12/10! We...
“My boyfriend and I spent 2 absolutely perfect nights here. Pierre was so incredibly helpful and all but predicted our needs. From arranging taxis for us to booking our Zapatillas tour, he helped us with everything and anything we needed. HIGHLY recommend booking the zapatillas tour with him as the tour company he uses is not only respectful of the animals and the environment but were also similar wonderful guides. The hotel itself is nestled in the jungle of the island which was incredible. ...
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