Terraza o patio

Opiniones de Courtyard by Marriott Dallas Plano Parkway at Preston Road

3 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 533 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 330 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1002 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

JOSE, CANCUN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen lugar para estar tranquilo poco viajas las instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the area.

2/10 Terrible

Roberto

Se hospedó 4 noches en diciembre de 2022
Respuesta de General Manager, el 24 dic. 2022
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. In the future, please contact us directly prior to your departure so we can get more information as to your hotel experience and make any necessary accommodations. Thank you and we look forward to having you visit with us in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bueno
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Victor Hugo Gallardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelentes instalaciones y excelente el personal de limpieza
Se hospedó 9 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comoda
Se hospedó 6 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Julian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
sin senal TV
En general, Normal, llegue tarde a dormir. en la manana no pude ver las noticias en el TV, no tenia senal de cable ... no llame porque me fui a trabajar.
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Marcio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay at Preston
Excellent Hotel, great food and service. The staff is really nice and the location is good. Perfect for either a business travel or holidays. Excellent relation between price and quality. I highly recommend this hotel
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Henrry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio y tranquilo
Lo recomiendo ampliamente.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad

10/10 Excelente

Denia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I absolutely loved my stay here. The hotel is nice and clean and they were very accommodating. More specifically, Amein (I’m not sure of the spelling of his name) was super helpful. I wanted to change my room and he changed it for me without any issues. Super grateful as I wanted a room on the second or third floor because of the balcony. It rained the entire weekend so I wasn’t able to experience the pool but the fitness room was nice.
Respuesta de General Manager, el 22 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing feedback on your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for recognizing Amin at the Front Desk. We will certainly share your feedback with him as a way of celebrating the great guest experience he delivered. Also, we are delighted to hear that you loved your stay at our hotel because of the cleanliness, accommodating staff, and fitness room. Thank you again and we hope to welcome you back soon.

10/10 Excelente

terri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location - liked No coffee till 7am - would suggest earlier at 6 am
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Thank you for your feedback. For future reference, we are able to provide coffee at any time by stopping by the front desk. Our Bistro restaurant hours of operation follow Marriott's brand standard, but on off hours the front desk can assist with coffee. Thank you again for staying with us. We look forward to having you visit with us again in the future.

8/10 Bueno

Keith

Le gustó: Limpieza y condiciones de la propiedad
Would be better if there was bottled water
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Hello -We do offer a complimentary welcome bottle water to Marriott BonVoy members at check-in. If you are not a member, we can sign you up at check-in to get a welcome water. Thank you!

10/10 Excelente

cheryl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to hospital great for distance to hospital and quit and clean
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Thank you for taking time to provide feedback on your stay. We are delighted to hear that you enjoyed our quiet and clean hotel. We look forward to welcoming you back again when you are in the area.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Lack of hot water, the bath products were empty
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team so this does not happen in the future. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excelente

Myroslava

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Had a nice vacation
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Thank you for taking time to provide feedback on your recent stay. We are delighted to hear that you had a nice vacation and enjoyed your time at our hotel. We look forward to welcoming you back when your travels bring you to the area again.

10/10 Excelente

Marwan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and nice property.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Thank you so much for staying with us. We appreciate you taking time time to share feedback on your stay. We are delighted to hear that you enjoyed our property and friendly staff. We look forward to having you visit with us again in the future.

10/10 Excelente

MARIA

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 24 feb. 2024
Thank you so much for taking time to provide feedback regarding your stay. We are delighted to hear that you had a wonderful day and enjoyed the location and staff at the hotel. We look forward to welcoming you back when you return to the area.

8/10 Bueno

ginger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 19 feb. 2024
Thank you so much for taking time to provide feedback. We are delighted to hear that you had a good stay. We look forward to welcoming back in the future.

10/10 Excelente

Hiroshi

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 18 feb. 2024
Thank you for providing feedback on your recent hotel stay. We are always happy and excited to hear when guests have a wonderful stay. We will pass on your feedback to the hotel team. We look forward to welcoming you back to the hotel when your travels bring you back to the area.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
You would sink into beds and shower had alot of hair in tub
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 18 feb. 2024
Thank you for providing feedback regarding your stay. We will pass on your feedback to our leadership team to address these issues and ensure they do not happen in the future.

8/10 Bueno

Dandy

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 23 mar. 2024
Thank you for taking time to share your feedback. We look forward to welcoming you again when your travels bring you back to the area.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 18 feb. 2024
Thank you for taking time to rank your hotel stay with us. We thank you for staying with us and look forward to having you visit with us again in the future.

10/10 Excelente

David

Viaje de negocios
I will stay there again.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 31 ene. 2024
Thank you for your feedback. We are delighted to hear that you will stay with us again. We look forward to your next visit with us when your travel brings you back to the area.

10/10 Excelente

Peggy or David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was fabulous. The people were helpful. Great experience.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Thank you for sharing your comments regarding your recent stay with us. We are extremely delighted to hear that you had a great experience. We are equally excited to hear that you enjoyed your room and that our associates were helpful during your stay. Thank you again and we look forward to welcoming you back should your travels bring you back to the area.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 18 feb. 2024
Thank you so much for taking time to let us know about your hotel stay. We are thrilled to hear that your hotel stay was GREAT! We look forward to welcoming you back when your travels bring you back to the area.

10/10 Excelente

meysam, Arlington

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

KIMBERLY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was small but had everything we needed, including the comfortable king-sized bed. It was quiet and easy to get in and out of the parking lot.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Leanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Remodeled property and they have wonderful front desk staff who make it a pleasant experience- Carlos, Amy are super nice.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

LISSA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
CLEAN CLEAN CLEAN!!
Super fast check in, the hotel was very clean the whole time. Wasn’t loud at all. The bar was nice. I didn’t eat I. The bistro cafe so I can’t comment on the food. The only con really is the fact that you had to pay for breakfast.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Judy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to venue
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Takafumi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Amarae

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Mukesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I booked room online that time promise for free breakfast, I come for checkin receptionist say I didn't have free breakfast deal in booking.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Amarae

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Carmen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gwendolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great front desk service, staff accommodating, kind and helpful. Location was just righ for my trip to Dallas. I felt safe. Room was clean and fresh. I would recommend this location.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 5 oct. 2023
Thank you for your positive feedback regarding your hotel stay with us. We look forward to welcoming you back soon!

10/10 Excelente

young

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Bryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfectly clean, consistent experience. The parking lot approach is a bit convoluted.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 5 oct. 2023
Thank you for your feedback and for staying with us. We are delighted to hear that you enjoyed our clean and newly renovated hotel and that your experience was consistent. Also, our parking lot has a North and South entrance which is how it was built years back. However, it has been newly restored and updated with our recent renovation. Thank you again for your feedback and we hope to welcome you back again soon!

10/10 Excelente

Carla

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Luke

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Vanessa

Le gustó: Servicios y condiciones de la propiedad
Excellent
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Amanda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Check in was bad—door was locked, note on door to ring the bell. The guy that let me in was rude and seemed put out to be helping me.
Se hospedó 1 noche en julio de 2023
Respuesta de Katie Corzo - Assistant General Manager, el 27 jul. 2023
Dear Amanda,Thank you for taking the time to let us know about your experience while staying with us. Your experience during check in is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Gaku, Yokohama-shi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I think this is a very typical "Courtyard by Marriott" brand hotel. I do not insist it is very special. But it was what I expected for Courtyard by Marriott brand hotel, I mean, it is reasonably comfortable. I had very good night rests there as I had expected.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Sherry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I choose this hotel due to its location to Baylor. However, it’s actually really close to a lot of things. Good restaurants and shopping. The hotel itself has a restaurant that’s open for breakfast and dinner. I didn’t try it out this time but it had good options. The front desk staff was so nice and helpful. My room was clean and I mean really clean. I loved that all the rooms open up to the courtyard. The pool is nice and secluded. The bed was super comfy. I don’t have any negative things to say about this place.
Se hospedó 3 noches en julio de 2023