Escritorio, espacio para trabajar con laptop y wifi gratis
Ver disponibilidad

Opiniones de Motel 6 McKinney, TX - North

2 out of 5
Motel 6 McKinney, TX - North
2125 W White Ave, McKinney, TX

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 93 de 613 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 118 de 613 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 117 de 613 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 112 de 613 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 173 de 613 opiniones" "

5.8/10

Limpieza

6.2/10

Servicio y personal

5.4/10

Servicios

5.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Eugenia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No volver a ese lugar
Mucha cucaracha,poca limpieza,microondas horrible
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 9 oct. 2023
Hola Eugenia,Aquí en Motel 6, siempre intentamos hacerlo mejor. Lamentamos que no haya disfrutado de su reciente estadía y nos gustaría disculparnos si su experiencia no fue tan buena como podría haber sido. Nos encantaría tener la oportunidad de compensarlo, así que esperamos volver a verlo pronto.Lilith#Equipo6

6/10 Aceptable

Jose

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Habitaciones limpias pero el resto del hotel mal olor muy desagradable
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 12 nov. 2021
Hola Jose, Gracias por brindarnos sus comentarios. Su experiencia es importante para nosotros y le agradecemos que nos informe sobre sus inquietudes. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Visite nuevamente. Lilith # Team6

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Se hospedó 2 noches en agosto de 2018

4/10 Malo

Cliente verificado

Huele mal, sabanas quemadas con cigarro y se supone era habitación de no fumar
Se hospedó 2 noches en agosto de 2018

6/10 Aceptable

Palestina

Le gustó: Servicio y personal
The pillows on the bed were really flat..
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi PalestinaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Hamath

No le gustó: Servicio y personal y condiciones de la propiedad
Property doesn’t look bad service from front desk manager is horrible. Very unprofessional, rude, arrogant, and controlling! I wouldn’t recommend a stay there simply because of the customer service experience!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi Hamath,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Aceptable

Alevia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You get what you pay for
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 abr. 2024
Hi Alevia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Bueno

Sandra

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I go to a dog show in McKinney every year and this is my preferred place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 8 abr. 2024
Hi Sandra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Issac

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cleaning staff was rude, I was getting ready to leave the room & asked the cleaning lady to give a 5 minute while I finished gathering my stuff & putting my clothes on & she wouldn’t leave the room. Very bad service, never will I ever stay at that Motel 6
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excelente

Marie

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed down to earth
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi Marie,Thank you for positively rating your stay!Lilith#Team6

10/10 Excelente

Marcus

Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Malgorzata, Issaquah

Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Joshua

Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team , el 14 feb. 2024
Hi Joshua, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

raymond

No le gustó: Limpieza, servicios, condiciones de la propiedad
No towels
Respuesta de Nancy Y., el 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Jose

Good.
Se hospedó 4 noches en enero de 2024
Respuesta de Brand Experience Team, el 5 feb. 2024
Hi Jose,Thank you for positively rating your stay!Lilith#Team6

4/10 Malo

Jacqueline

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room needs updating and found hair everywhere. There was blood on the walls. Not cleaned good at all. Floor in the bathroom was sticky.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 29 ene. 2024
Hi Jacqueline,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, servicios
Take good care of your personal belongings!
Se hospedó 4 noches en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Jose

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A cleaning lady named,Joy,stole money from room,and I made a complaint at the front desk,and was issued my money back.
Se hospedó 3 noches en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Jose

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Mary

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
First Time To McKinney
Check in was great . Person working was really friendly. The only part that I didn’t like was the bed was uncomfortable and the pillows were flat like a pancake.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Greg

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Stay was not too bad until housekeeping knocked on the door at 7:40a to tell is it was time to check out. We shooed her away but she came back before 9a and told us it was time to check out. Unreal!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 7 dic. 2023
Hi Greg,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excelente

Jennifer

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Melissa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place for someone needing a place to overnight. Easy access, clean, quiet, fast check-in and check-out. Employees were friendly.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

James

Viaje de negocios, Viaje en pareja
Le gustó: Condiciones de la propiedad
Excellent value for a quick trip to McKinney.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi James,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Malo

Albert

No le gustó: Servicio y personal
Saddest
So the front desk was rude you couldn’t have no visitors and it smelled like weed and people being loud cops there
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi Albert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient, reasonably priced, clean. Not fancy but a great place to crash for the night.
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi James,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Bradley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Kandi Kay

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Check-in staff at front desk was very rude! It wasnt the first time either. Elevator broken.... had to go up stairs everytime we went out of the room which was very inconvenient. No soap or towels in room,had to go to front dest to ask for them
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 24 oct. 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Srinivasa

Viaje familiar
Le gustó: Servicio y personal y servicios
Economical.
Se hospedó 3 noches en octubre de 2023
Respuesta de Brand Experience Team, el 24 oct. 2023
Hi Srinivasa,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excelente

Talia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pocket-friendly hotel, that works hard to keep the place clean. Sometimes there are people who come in a little rowdy but not to the extent of dangerous situations occurring in the motel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 24 oct. 2023
Hi Talia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excelente

Calvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprise in McKinney
Read the positive reviews, they are correct. This hotel is clean, the rooms are clean, my bed was comfortable, and the staff very helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nancy Y., el 17 oct. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Kandi Kay

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
We saw a cockroach the size of a house cat twice.... seriously the biggest ive ever seen in my life. Floor was coming up on our room. Black mold on ceiling in bathroom...
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nancy Y., el 22 sept. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
family love
visited grand and great grand children
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nancy Y., el 22 sept. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to our venue.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Sandra,Thank you for the perfect rating!!Lilith#Team6

10/10 Excelente

Edgardo, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 4 noches en agosto de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Edgardo,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value at a good price
Se hospedó 1 noche en julio de 2023
Respuesta de Nancy Y., el 5 sept. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Tanisha

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The owners are rude and ignorant people!! Nasty, filthy place!!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Gianna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
RUNN N
The bathroom had a toilet leak and they did not give us a different room. The room smelled bad. The hallway smelled like urine, the tub had stains in it. They took my husbands pillowcase and did not give js a new one and the pillow was dirty. They took our towels and did not replace them
Se hospedó 2 noches en agosto de 2023
Respuesta de Brand Experience Team, el 21 ago. 2023
Hi Gianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Billy

No le gustó: Servicio y personal
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Kevin Omar

No le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en julio de 2023

8/10 Bueno

todd

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Easy checking, plenty of parking. Found two roaches in room. One in sleeping area, one in bathroom. Shower controls broke, hard to use.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Kursty

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was dirty. Pube hair in the sink and on the floor. Roaches everywhere. Just crawling around like we were in their home. Do not recommend and I have no idea how this place is even open 0 stars will not return
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Kursty,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Malo

Tuan

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Unclean and no safe to stay.
The bed sheets are old and dirty. The homeless sis’s sleeping in the hall way.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 31 jul. 2023
Hi Tuan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Malo

sam

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Nathan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Chidozie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service and property have improved significantly since the last time I was here.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 4 jul. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

Tom

Viaje de negocios, Viaje familiar
The room felt wet Bar next door took over and kept me awake
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 4 jul. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6