The home is beautiful and has a ton of space to accommodate a large group. The design of the home was very modern and cozy feeling. The location was also perfect for what we needed.
However, we experienced some major issues with a few aspects of the overall stay. Since this is such a large home, it is obviously meant to accommodate large groups. We had 23 total people staying in the home, and we soon realized after people tried to shower the first day that 3 of the 4 showers had issues—one shooting water everywhere (ceiling, walls, floor), one drained very slowly, and one leaked out of the bottom of the shower and then eventually clogged and would not drain at all.
Another issue was that the trash cans were almost full when we got there, which caused a huge problem because we fed this large group there all week, making meals and making more trash with no where to put it.
Additionally, one of the gas ovens did not work properly—it was super slow to heat up and then did not cook the food as evenly as the other oven. Again, this was a major issue for us since we were feeding a large group at least twice a day for almost a week. The refrigerator was also not making ice or water from the dispenser. It wasn’t a huge problem, but an added expense of ice that we did not know about or were prepared for.
Even more, after we already booked our stay, we received a rental contract from the host with an increase of several hundred dollars from what we originally booked for. When we reached out to ask about this, the host said that he had increased his prices but the Vrbo account did not update it in time, but he was still expecting us to pay the new higher price. We negotiated some, but still had to pay more than what we expected and booked for originally.
Considering we spent and paid for 4 nights here, these issues were not minor.
For ALL of these issues, we reached out immediately to the host explaining what was going on and received no response back whatsoever. We had a couple of interactions via messages before our stay and he had been speedy in his responses, so this was a surprise to us when we ran into these issues with no message back.
It’s hard to write a review like this because the house was truly beautiful, but each of these problems were significant, especially considering the cost to stay here per night.
