Dear Ana, Thank you so much for your feedback, we are more than happy you had a great stay at THE MOON. We look forward to welcoming you back and meanwhile we remain with our best regards, Antonio Pellegrino - Manager

Dear Maria, thank you very much for your feedback and are very happy you had an "excelente" stay at THE MOON. Looking forward to welcoming back, best regards, Antonio Pellegrino - manager

Dear Catalina, Thank you for your feedback and are sorry for the misunderstanding about the breakfast and taxes but, as I am sure you can imagine, it is not our fault as on our side everything is clear. It is a shame, on the other hand, you didn't mention anything about your stay at THE MOON, that is about our services, our rooms, our Staff , we would have appreciated it even if we are sure everything wet well :-) Best Regards, Antonio Pellegrino - manager

Dear Florencia, thank you so much for your feedback , so detailed that for sure will help readers to get useful information. Hope to welcome back soon, best regards, Antonio Pellegrino - general manager

Muchas gracias!

Dear Severino, thank you so much for your feedback and hope to welcome back again . Best Regards, Antonio Pellegrino general manager

Dear David, thank you very much for your feedback and are very happy you spent a very good time with us. Hope to welcome back soon, best regards, Antonio Pellegrino general manager

Estimado Sr. Enrique, gracias por dedicarno un momento de su tiempo. Nos llena de alegría leer que tuve una estancia agradable en The Moon Hotel. Todo el personal le agradece por estar aquí con nosotros y esperamos tenerlo nuevamente. Mis mejores deseos. Dimitri

Dear Miss. Venecia Thank you very much for sharing your positive experience at The Moon Hotel. We hope to be able to welcome you again for the next occasion in Florence.

Dear Diana,Thank you for having taken some of your precious time to share this fabulous review. We are thrilled to see that you had such a great experience, and hope to welcome you back again soon. Kind Regards,

Dear Charlotte,Thank you for your feedback following your recent stay with us. We are a bit puzzled on why you gave us such a low score on all aspects of our Hotel. We hope to welcome you back, and we will make sure to get everything right.

Dear Chenchao, We are so glad to hear you enjoyed your stay with us and appreciate you taking the time to share your great comments. Our goal is always to provide warm and friendly customer service to all our guests and it's always nice to hear when we do. We also thank you for your feedback which allows us to improve, and hope to have you back with us again. Best regards,

Dear Bany, Thank you for sharing your positive experience at The Moon Hotel. We hope to be able to welcome you again for the next occasion in Florence.Best regards,

Dear Lawrence, thank you so much for the great feedback! We are very happy that your experience at The Moon Boutique Hotel & Spa exceeded your expectations! We look forward to your next visit.Best regards,

Dear Robert, Thank you for your nice review! It was a pleasure having you as a Guest, and we are happy you enjoyed our Hotel. Hoping to welcome you again for your next visit in Florence, we send our Best regards,

Dear Caio Cesar,Thank you for sharing your recent experience at The Moon Hotel.It was wonderful to read that you enjoyed your time at the hotel so much, and I am so glad to see that the team left such a great impression on you, especially Billy.We do hope we have the chance to welcome you back on another occasion, and thank you once more for your fantastic review.Best regards,

Dear Juliana, Thank you for taking the time to share your review following your recent stay at The Moon Hotel. I am delighted that you had a fantastic time with us.We hope very much to welcome you back in the near future. Best regards,

Dear Beata, We are glad that you enjoyed your stay and we thank you for spending some of your time to review our hotel. SPA services included are Sauna, Turkish bath, Sensory path, a large Jacuzzi tub (fit for 6 people), Emotional shower. We hope to have soon the pleasure to welcome you again Best regards

Dear Sandra, Thank you for your full score feedback!

Dear Ben,Thank you for your review.Even though we are not quite sure why the overall score was so low, we will try to use your feedback to improve and make our Guests' stay even better.Hoping to welcome you back, we send ourBest regards,

Dear Peter,We thank you very much for your words of encouragement and are very happy that your stay with us was pleasant. This feedback helps us grow both as a hotel and as a staff. Once again thank you and we hope to see you again in the future.

Dear Gillian, thank you so much for the great feedback. We are very happy that your experience at The Moon Hotel exceeded your expectations! We are happy to know that we gave you a wonderful experience! We look forward to your next visit.Best regards,

Dear Clive, Thank you for choosing to stay at our Hotel, and for taking the time to share your thoughts about your recent experience with us. We take great pride in providing professional and attentive service to our Guests, and it's truly rewarding to know that our reception staff made a positive impact on your stay. Once again, thank you for choosing our Hotel, and we look forward to welcoming you back in the future. Best regards,

Dear Sun Kiu,Thank you for the feedback. We look forward to welcoming you back for your next trip to Florence.

Dear Merima,We thank you for the lovely review, it is a real pleasure to receive compliments and it is an incentive to continue and persevere with our precautions, maintaining the 4**** Luxury standards. Friendliness, professionalism, as well as attention to detail are our daily focuses and reading your comment makes us really happy and proud of our work.We hope to be able to welcome you back soon to our historic Dimora Fiorentina for another unforgettable experience.Best regards,

Dear Raymundo,Thank you for the wonderful feedback. We look forward to welcoming you back for your next trip to Florence.

Dear Robert, thank you for this wonderful feedback. It was a pleasure hosting you and we hope to do so again!

Dear Ping, thank you for sharing your positive experience at The Moon Hotel. We hope to be able to welcome you again for the next occasion in Florence.

Dear Mrs. Julie,Thank you for your feeback!Hoping to welcome you again, we send our

Gentilissima Signora Alessandra,La ringraziamo per il suo feedback, è molto importante sapere ciò che gli ospiti gradiscono durante il loro soggiorno alla stessa stregua dei consigli che possiamo ricevere per migliorarci. Speriamo di potervi accogliere nuovamente durante le vostre vacanze fiorentine! Cordiali saluti,

Dear Luke, thank you very much for this comment that fills us with joy and is a source of great motivation for all of us! It was a great pleasure to meet you and, together with all the rest of the team, we hope you will visit us again soon.Best regards,

Dear Azeddine,We thank you very much for your feedback! We hope to welcome you again during your Florentine holidays!Best regards,

Dear Natalia,Thank you for your review even though we do not understand why the overall score was so low.Best regards,

Dear Sik Ming,Thank you so much for your fabulous feedback.The team is extremely delighted to hear that you really enjoyed your stay with us. Thank you again so much for your kind and lovely words.Kind Regards,

Dear Soonseok, Thank you so much for taking the time to write about us and share your wonderful feedback. Service is the heart at everything we do and we are delighted to know you enjoyed your stay, while being well looked after by our amazing team members. We hope to have the opportunity to welcome you back in the future, and we send our Best regards,

Dear Henrik, Thank you for your kind words about the room, our SPA, and our Staff. We're glad you had a great experience with us. It's wonderful to hear that your stay was positive, and we hope to welcome you back in the future. All the best,

Dear Natalie,We are delighted to have been your chosen Hotel during your recent stay in Florence. It was truly a pleasure to assist you, and all the staff is happy your stay was lovely. Hoping to welcome you again, we send our Best regards,

Dear Guest,Thank you for sharing your experience, his words about The Moon Hotel fill us with satisfaction and confirm that we are on the right track to offer our Guests the best service in town. We hope to have you back among our guests soon.Best regards,

Dear Guest,We would like to thank you for your wonderful review and for taking the time to share your kind opinion about The Moon Boutique Hotel & SPA. Thank you for your nice words of appreciation about our hospitality and our staff! We are very pleased that you appreciated the high quality of our services and the courtesy of our staff!Hoping to welcome you back soon, we take this opportunity to send you our best regards.

Dear Stuart,Thank you for the full marks you gave us and for sharing your experience again.We look forward to your next visit to Florence.Best regards,

Dear Roger, thank you very much for your kind review regarding your pleasant stay at The Moon Hotel. We sincerely hope to be able to be your choice again for the next trip to Florence. The staff will remain at your complete disposal for any future needs.Best regards,

Dear Stuart,Thank you so much for your review and the nice words you said about the Hotel, our rooms, and especially the Staff.Awaiting to welcome you again, we send our Best regards,

Dear Mrs. Rochelle, it is with great pleasure that we read your review and we are happy to have contributed to create a memorable experience. We will take care to share your words with all her staff and we are sure they will be grateful and grateful. We thank you for your trust and we hope to welcome you again soon.We send you our best regards.

Dear Shanti,Thank you for your review with a full score. Hoping to welcome you again in our Hotel, we send ourBest regards,

Dear Guest, thank you for choosing the Hotel The Moon. We are very grateful for the time you have dedicated to us, leaving a review about it. Based on your score, we are pleased to see that our staff and services have met your expectations. Looking forward to giving you another special Welcome back soon, we send you our best regards.

Dear Lars,Thank you very much for choosing The Moon Boutique Hotel & Spa for your stay and for sharing your positive feedback with us. We are pleased to know that the experience you had with us lived up to your expectations and that you had a pleasant stay.Come back soon to visit us, we will always be happy to give you our warmest welcome back here!Best regards,

Dear Lana,Thank you for sharing your experience at The Moon Hotel with us! We are happy to see that we have lived up to your expectations and are very grateful for your feedback. We will take care to share them with all the Staff, who will certainly be very grateful and gratified. We look forward to seeing you again soon!Best regards,

Dear Hyon,Thank you for your great review.It was a pleasure having you as a Guest of our Hotel, and we hope to welcome you again in the near future.Best regards,

Dear Jacquelyn,We would like to thank you for your wonderful review and for taking the time to share your kind opinion about The Moon Boutique Hotel & SPA. Thank you for your nice words of appreciation about our hospitality and our staff! We are very pleased that you appreciated the high quality of our services and the courtesy of our staff!Hoping to welcome you back soon, we take this opportunity to send you our best regards.