Resorts en Genoa

“SERVICE STAFF WAS VERY WARM AND HELPFULL.”

“The property is wonderful, great location with lots of dining and activity options. The only knock on it is it is false to say it has “full resort access” when you have to pay 15 extra per person to go to the pool and the beach was only accessible on certain limited days and times and it had construction going on so it wasn’t really “resort-like”.”

“Everything was great except we were anticipating have hotel pool access and did not. We had access to the smaller, timeshare pool, but would have liked access to the larger pool. However, it was still a great time. ”

“Issues from the moment we checked in. I'll ignore small stuff like vomit in the shared laundry room, overflowing garbage and limited covered parking. I will focus however on more critical things like heating and communication with the facility management. The heating didn't work. The staff and the host were reaponsive to text and sent someone over to check it who couldn't fix the problem. They never followed back and I had to keep nagging them to provide an update. They kept sending someone to...

“El personal ”