Hoteles en Genting Highlands desde $243 MXN

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid!”

“Ants all over the beds. Very poor higiene Staff was concerned to just get additional money. They even were insisting to pay the Tourism Tax which was included in prepaid tariff and as per Expedia confirmation email. VERY DIRTY AND UNFRIENDLY PLACE ”

“Place is clean , except the aircon do not seem to have heaters”

“Unit is dirty has cockroaches ”

“La mejor opción, calidad relación precio para un fin de semana.”

“Room Clean and Easy Parking.”

“Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. ”

“Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay.”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

“Rooms were clean and had everything we needed. Check in staff were helpful but dudnt speak alot of English ”