Hoteles cerca de Grosvenor Museum en Chester

“La habitación estaba sucia, el baño también, no servía el teléfono, no limpiaban la habitación. Pedí todos los días que repararan el teléfono y en mis 3 días de estancia, no repararon nada, por lo tanto, si necesitabas limpieza o shampoo o algo, tenías que ir directamente al escritorio a pedirlo, aunque no harían caso ya que solo lo escribían y no hacían nada. De los peores hoteles de esta cadena que regularmente son muy buenos hoteles.”

“Helpful staff and good amenities”

“Thr Hotel was ok, but I"ve had a big prpblem with EXPEDIA. DON'T BOOK WUITH THEM !!! I had to leave the Hotel after the first night because I have a sight disability and it was difficult for me to reach the room. The Hotel was ok with it and told me they didn´t opose to the return of the money I had paid for the resting 4 nights. But Expedia don't want to return it to me. So, they keep 726 pounds that don't belong to them. I think I'll have to sue Expedia. ”

“Nos dieron cuartos viejos con colchones del siglo pasado, olían a caño y se les metía el frío y el ruido, hay una sección que se ve nueva y nos dieron la peor por coincidencia? Porque creen que los mexicanos traemos plumas o porque como vienes con hotels.com ya no puedes hacer nada”

“El hotel está super bien ubicado para poder ir caminando al centro de Chester y el Market está literalmente a media cuadra y hay de todo incluyendo muy buenos desayunos. Pero la entrada al hotel casi que da miedo, es un medio sótano oscuro y muy sucio y maloliente. Las indicaciones para llegar a la recepción no son claras o hasta creo inexistentes por lo que uno se siente perdido e inseguro después de pasar esa entrada terrible. Fuimos al restaurante y aparte del servicio muy amable la comida...

“El personal fue muy amable y nos ayudó con varios problemas.”

“The room was very noisy because there were a lot of people drinking under our window until 4 am do we couldn’t sleep.”

“Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day”

“Well equipped kitchen, generally good lounge. Very good location, especially with a parking space for a car. All of Chester city centre is easy distance to walk. ”

“Room was comfprtable and spacious.”

“The hot tub was excellent and we used it earlier each day. Although we took most things with us there was a general store just a few yards away. There were two small issues which I brought to the attention of the host and they were dealt with immediately.”

“Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience.”