Encuentra Hoteles con spa en Gwent

“The exterior of the building is wonderful along with the grounds. The interior however is extremely run down and our first room We were given smelt damp and had to be moved to a better room but still then extremely basic and cleaning standard not great. Not helped also by the fact they only offer housekeeping every 3 days. Hotel with huge potential but not being looked after and requires urgent attention would not recommend anyone to stay there”

“The staff were very nice and helpful and the breakfast was lovely and there was plenty of it. We didn't get chance to use the pool so can't comment on those facilities but what we could see from the window looked good. There was air conditioning in the restaurant but not in our room so that made the room quite hot and stuffy even with the window open. However, there was a fan in the room and that did help a little. Overall, it's a lovely hotel with staff who couldn't do enough, the decor is a...

“Disappointed not to get a balcony, especially since the hotel didn’t seem very busy at the time - felt like a room with one should’ve been available. On the plus side, the spa was excellent and a real highlight of the stay.”

“El hotel por fuera es muy bonito, pero por dentro muy viejo y sucio (bañera sucia con pelos, secador y mandos pegajosos, paredes y techo llenos de papeles para tapar imperfecciones, cortina q nunca con mal olor, ventanas con pestillos rotos) con habitaciones oscuras y muebles antiguos. Sólo estuvimos 5 minutos en la piscina porque no se aguantaba el olor a cloro. El desayuno básico, de panes sólo tenían pan de molde y pregunté si tenían cola cao para mi hijo, y la respuesta fue no. ”

“The worst experience at reception I have ever had, I’m a world traveler and I have seen everything but never such a disrespectful treatment at check in I ever had, this hotel never again ”