Encuentra Hoteles de ski en Historic Downtown Durango

“I'm still not clear whether this was a Vacasa or VRBO reservation. I checked in at 4:00 and was instructed to use a code to enter the building; no code was provided, which was not a problem since the door to the building was unlocked. However, when I returned later that evening, the building was inaccessible. I contacted Vacasa who sent the check-in instructions and they informed me that they no longer were managing the property???? So they could not help me. We had to wait outside for 30...

“Just a few items, miscommunication about the lock box. The 4 digit code was never given in the check in instructions. Since the property required a FOB access before you can gain entry and use the SMART lock for entry to the rental, our check-in was delayed until we contacted the manager several times to retrieve the code. We had a problem with the SMART lock. I believe the battery on the unit died or the unit malfunctioned. This prevented us from locking the rental anytime when we...