Encuentra Hoteles con spa en Karuizawa

“Great location.”

“Since the moment I arrived at the hotel, the service was disorganized and discourteous. I arrived with a private driver and was instructed to remain in the car because there were too many guests checking in. Staff wanted us to wait in the parking area, and I had to request to speak with a manager because my driver needed to leave and I could not simply remain outside waiting. After reaching reception, I asked about the hotel services and was informed that dinner reservations were required....

“Great hotel in a great location. Nice gym and nice onsen”

“I would have to say I have mixed feelings about my stay. I'll start with the positives. The private baths that you can reserve were wonderful and easy to book. The staff were all very nice , especially the restaurant staff. The hotel is charming...but in places looking a bit dated. My room was very spacious and functional...however I did have one issue withe the small refrigerator in the room. Every 2 hour or so it would make a loud grinding sound which woke me up several times... I...

“Very nice hotel which is close to all the sightseeing places”

“除了價錢比較高，其他沒有地方可以挑剔～櫃檯員工有禮貌、乾淨、房間超大、備品很好、迎賓點心好吃、附設溫泉超舒服、地點超級方便，願意花錢的話極為推薦。”

“excellent”