Encuentra Hoteles con aguas termales en Kyukaruizawa

“丁寧なサービスと清潔な客室”

“ログのコテージでそれぞれが離れていて落ち着けた。 バスが１５分おきに巡回しているので不便はなかった。 清潔が保たれており、毎日掃除もしてもらえるので快適。 周りが芝生で歩くと気持ちよい。 ミニキッチン？の流しが小さすぎて使いにくいのだけはちょっと困った。”

“Since the moment I arrived at the hotel, the service was disorganized and discourteous. I arrived with a private driver and was instructed to remain in the car because there were too many guests checking in. Staff wanted us to wait in the parking area, and I had to request to speak with a manager because my driver needed to leave and I could not simply remain outside waiting. After reaching reception, I asked about the hotel services and was informed that dinner reservations were required....

“Love the location and the hotel is very well maintained. The most excellent part of this place is their staff - every single one of them who my family and I interacted was professional and kind. I wished they had a mini mart or something on site tho. Also having a few more restaurants on site would be nice since it’s a very remote location. I’d go back again.”

“写真が施設内のものと近隣のものが混在していて勘違いをしてしまう様なところがありました。 建物内はとても綺麗で素敵でした。 スタッフの方の対応も迅速で有り難かったです。 ペット同伴で特にルールは無いとのことでしたがベット、ソファーは乗せてはいけないと事で認識が違うところがあり戸惑いました。 全般的には満足です。”