Casas de ciudad en La Meca

“Genia ”

“Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

“I rarely leave negative reviews, but this experience was extremely disappointing. The hotel description and photos on Expedia are very misleading. The location, condition of the property, and the amenities were nothing like what was advertised. The room and facilities were poorly maintained, broken, and not clean. Several items in the room were not functioning properly, and the overall condition of the property felt neglected and run down. What made the experience even worse was the attitude of...

“Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful. ”

“Clean room, Best location ever Very convenient Best view 10/10👍”