4/10 Malo
Meredith S.
30 sep. 2025
Le gustó: Limpieza
Was really excited about our stay here for our 10 year wedding anniversary. We arrived 11:30pm to find the house did not have hot water. We waited to contact the property manager until the morning due to how late it was. We were unable to get showers before leaving so maintenance could come in. They did give us the code to the cabin beside of us to use for a quick shower but by the time that was offered we had already left for the day. Maintenance supposedly replaced everything but when we returned that evening there was still no hot water. We decided to pack up and get a hotel for the evening and requested our money back. I was then asked for more information on the issue?? Not sure what more was needed other than to know there was not hot water. They said they would contact me the next morning in regard to the refund I requested but I did not receive anything until I asked again in the afternoon. I was again told they were following up and would contact me the following day. Again nothing until I asked that evening. I was finally informed I’d be reimbursed for two of the three nights.
Meredith S.
Se hospedó 3 noches en septiembre de 2025
