Villas en Marina/club naútico El Alamein

“The property and amenities are excellent, but unfortunately, the level of service did not match the quality of the facility. We had 2 rooms reserved for 4 adults and 2 children, and when I made the reservation 3 months in advance, I specifically requested two nearby or connecting rooms. I also contacted the hotel again two days before check-in to confirm this request. Check-in time was 3:00 PM, and we arrived around 3:15 PM. We were told that the rooms should be ready within a few minutes, as...

“I used to love that hotel but the service and food quality dropped significantly. The rule for pool usage and allowed swimming suites changed and seemed that people use swimming pools wearing their regular clothes. Instead of fresh squeezes they offer packages juices that taste like plastic. In the whole hotel there was no US outlet adapter, all the room outlets don't work for US electric devices or electronic charges. The quality dropped significantly after management change. I will no longer...

“Everything was good. We really enjoyed our trip ”

“I told you ,i scammed ,there's no apt called Deluxe in northcost ,I didn't check in ,or no phone answerd ,the address ,nothing ,I told you to look after my case ,I didn't no get any service or check took my money ,I drove about 4 hours to get there ,no phone answered nothing ,we slept outside in the random garden in New allamin ,we asked everyone around us about the apt ,they answered was no ,even the texi driver driving us back and forth he didn't find the place ...

“The sewage was not working in two WCs , two broken chairs, the room service didn’t come regularly, the delivery are not allowed simply to get to the chalet I had to get out to the lobby or call them to allow the delivery boys in. The beach was very good but service and maintenance not that good bad experience”

“Hotel is good and personal friendly. But too much noise during the weekends until early morning”

“We had a comfortable stay overall. The location was great- close to the marina with convenient beach access. Our room was a good size and had a spacious balcony. There were three of us staying, the hotel provided an extra bed to accommodate us comfortably. A special thanks to Redwan, who cleaned and prepared our room with great care and attention to detail. While the hotel doesn’t offer a huge range of amenities, the pool is a decent size, and the beach access is a definite plus. Overall, a...