Ryokans en Matsuzaki

“It was amazing. My toddler, friend and I enjoyed the experience. Our building was so beautiful. My friend and I enjoyed the onsens so much. My toddler loved feeding the koi. The futons were pretty comfortable. We used the onsens so many times. My friend liked the outdoor one since it isn't as hot as inside but i didn't mind. I tried the public bath at night and there were spiders in the room. They were big. It was nice to use too but better if there weren't spiders but it makes sense why they...

“The architecture was beautiful and sophisticated - Very Japanese and very clean. The rooms were the best we experienced in Japan. The food was impeccable. The Onsen was gorgeous. The service beyond five star. Yes go and experience this hotel it is truly amazing!”

“Friendly ”

“Room and the attached private outdoor onsen were excellent. Breakfast also worthwhile. Only downside is that there are limited dining options nearby and dinner at the onsen is expensive (25000 yen/person)”

“久しぶりに大満足のホテルでした。 お部屋もとっても広くお部屋についていた露天風呂も最高でした。 なんと言ってもライブキッチンでの食事♪ 料理長こだわりの地元食材の料理に感動して、スタッフの料理の説明や接客はとても素晴らしいものでした。 コース料理の流れの中で炊き立ての種類の違うご飯が小出しに出されたのも感動でした。 料理に感動、スタッフの接客に感動、とても素敵な時間を過ごせました。ありがとうございました。 料理長の鯖寿司は最高です♪ご馳走様でした。”

“Amazing staff and services make the stay feels like home. Half board was super delicious and absolutely amusing. Private onsen was secluded and peaceful. Definitely staying here again if passing by Ito!”

“Service was excellent. Stayed two nights here and arrived around 6pm on the first day by bus — Heda is a small town so taxis stop very early, I called the hotel and they sent a shuttle to come down and pick us up! They also offer to shuttle you places if you are not able to reserve meals, so if you plan to dine in the hotel definitely try and do it far ahead”