Apartamentos en Mazatenango

“I came to Sarnai hoping for a peaceful and restorative stay, but unfortunately the experience did not match what was advertised. The biggest issue was the misrepresentation of the environment. The photos online show a serene natural setting with nature views, but in reality the entire complex is currently a large construction site. There was constant drilling, hammering, and workers walking directly outside my room from morning until late afternoon. This was not “minimal noise” as the hotel...

“Las personas que nos atendieron fueron muy amables y el lugar es bastante limpio y seguro. Nos encanto!”

“If you do stay in one of the properties this guy owns do NOT give him cash! He is a scammer, asked us to pay him cash because according to him he had not received payment from Vrbo/HomeAway and our pending charge on our credit card would be removed. He charms you with good customer service and seems trust worthy but DO NOT GIVE HIM CASH! We've been trying to get a refund for almost a year now and Vrbo hasn't done anything about it either! Will be reporting them to the BBB as well because they...

“The place was great. The only negative was trying to arrive. The given address confused the Uber drivers every time and put us on the street above the actual location. The stove was not functioning. The owner should check before guest arrive ”

“Nice place”

“Overall extremely poor. Construction littered the property, loud bangs and tools served as an alarm clock at 6am until the afternoon. Check in took long as the Vrbo listing address takes you very far from where the house actually is and communication proved to be difficult as well. Also lack of direction with garbage leading to a strong odor”

“Todo bien la estadia gracias”

“This place is across the street from the biggest party place in San Pedro. There is also an air hockey machine right outside the bedroom window that people played at any hour. I left early and found a quieter hotel. The shower hot water didn’t work, and the toilet stopped having running water- the front desk staff was extremely nice and helpful, the owner was difficult and unpleasant.”

“Loved the place ! Clean, modern, has everything you need!”

“I loved every minute of my stay at luxury atitlan everyone was so nice and friendly, juanita thank you for everything, check in was such a smooth process and it looks exactly like the pictures the views were viewing, the location was perfect everything right outside the gate, you had everything you can ask for, i will definitely stay here again on my nxt visit to san pedro.”

“Exclente en los siguientes aspectos: limpieza, comodidad, localización, servicio del anfitrión. No hay ningun aspecto negativo. Lo MEGA recomiendo y seguro volveré. ”

“First off, I will highlight the good. The location of this place is PERFECT and the view is absolutely spectacular.The host was also extremely friendly and helpful. Now for the bad. The place is what I would call a “landlord special”. It’s in horrible condition. The shower was broken and leaking so bad that it here were about six towels on the floor keeping the bathroom from flooding. When we arrived, the floor was not clean — it was covered in dirt, hair, crumbs, etc. The furniture, the doors,...