Terraza o patio

Opiniones de Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton

3.5 out of 5

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 504 de 757 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 143 de 757 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 68 de 757 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 757 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 757 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bonito. Todo es cual anunciado. Servicio excelente. Todo miy limpio moderno. Justo en downtown. Perfecta localización para ir caminando a tiendas y variedad de restaurantes. Incluyendo los del hotel, muy buenos.
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 22 ago. 2023
Armando, es fantástico leer sobre su encantadora experiencia en el Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Estamos encantados de que nuestra excelente ubicación, excelente servicio y limpieza cumplieron con sus expectativas. También le agradecemos que recomiende nuestros restaurantes en las instalaciones. Fue un placer recibirlo y esperamos darle la bienvenida nuevamente para otra estadía placentera.

10/10 Excelente

Americo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno todo
Se hospedó 1 noche en febrero de 2022
Respuesta de Morgan, el 26 feb. 2022
¡Gracias por su encantadora reseña! ¡Esperamos su próxima estadía con nosotros!

10/10 Excelente

Hernan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel nuevo con Todas las seguridades una muy buena limpieza la habitación grande y cómoda si cama limpia una cafetería con alimentos de primer nivel Recomiendo el hotel
Se hospedó 2 noches en octubre de 2021
Respuesta de Morgan, el 3 nov. 2021
¡Gracias por su estadía de 5 estrellas! ¡Esperamos darle la bienvenida pronto!

8/10 Bueno

CLAUDIO JOSE

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MUY BUEN HOTEL, BIEN UBICADO PARA TRABAJAR EN LA Z
Se hospedó 4 noches en mayo de 2021
Respuesta de Jessie, el 8 jun. 2021
Thanks for your feedback! Come and stay with us again soon!

10/10 Excelente

Christa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a wonderful experience. Food was delicious, staff so friendly and welcoming. Will be back for sure.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Christa, thank you for your delightful review! The team at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is thrilled that you enjoyed the delicious food and felt warmly welcomed by our friendly team members. We look forward to your next visit!

10/10 Excelente

jenny, Rockledge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was great to walk to restaurants. Very clean, friendly, but the walls are thin. Could hear phone conversations next door, 2 nights from 2 different guests (so it wasnt the person being loud)
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Jenny, thank you for your wonderful feedback. Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton is delighted you enjoyed the convenient location and cleanliness. Our team members appreciate your kind words. We acknowledge your comment about the thin walls and will take it into consideration. We're looking forward to welcoming you back.

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place to stay !
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in the middle of the downtown area; you can walk to restaurants, stores, and bars. It is a short drive over the causeway to the beach. The roof top bar and restaurant are excellent, and the view is great. The room was clean and quiet.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 13 may. 2024
Jennifer, thank you for taking the time to share your wonderful experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We are delighted to hear you found our location convenient and enjoyed the rooftop amenities. It's pleasing to know that you appreciated the tranquility and cleanliness of your room. We look forward to welcoming you back in the near future.

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always love staying here!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 8 may. 2024
Ashley, it's wonderful to know you always enjoy your stays at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We're thrilled we're able to provide an experience that keeps you coming back. We look forward to welcoming you back soon.

10/10 Excelente

gloria E

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thought while the valet was good, quick and easy the price was high Our bathroom in room 730 the toilet ran and it had hot water in it and made bathroom a steam room if the door was closed we did tell the front desk about toilet and I believe she contacted maintenance
Se hospedó 1 noche en abril de 2024

10/10 Excelente

JENNIFER

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in the middle of the small downtown area; you can walk to shops, restaurants and bars. We were able to park across the street from property at no cost. The hotel room was quiet and clean and large enough for two. We really enjoy the rooftop bar and restaurant. The view is great.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Jennifer, thank you for sharing your wonderful experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled you enjoyed the convenience of our location, our clean, spacious rooms, as well as our rooftop bar and restaurant with its captivating view. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excelente

Jackie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, exceeded my expectations.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Jackie, thank you for your generous feedback. We are delighted to hear that Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton, went beyond your expectations, and you appreciated our beautiful property. Looking forward to having you stay with us again.

8/10 Bueno

william

The tv in the bedroom was impossible to watch. It would get nice clear reception for about 10 minutes, then the picture would get scrambled. We had to turn the station down 1 channel then back up to the original station to continue watching. Really frustrating
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
William, we appreciate your feedback regarding the television's functionality during your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We regret any inconvenience you might have experienced. Our team is committed to providing an improved experience and ensuring a faultless guest stay in the future. Thank you.

10/10 Excelente

Heather

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff. Quite helpful and knowledgeable about the area. I love that it’s unique and had a local coffee shop instead of Starbucks.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 29 abr. 2024
Heather, it brings us great pleasure that you enjoyed your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted our knowledgeable team members were able to assist and that you appreciated our distinct character and the local coffee shop. We look forward to welcoming you back.

8/10 Bueno

Roger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You have to pay to park
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Roger, we appreciate your feedback. Being situated downtown, parking comes under the city's jurisdiction and their regulations apply. We hope that other aspects of your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton made up for this slight inconvenience. We look forward to welcoming you back soon.

10/10 Excelente

DAVID

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the atmosphere around the main street. Just walk a block and there are many options for dining. provably our 9th time at the Melby.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
David, it's fantastic to hear you love the vibrant atmosphere around the main street. It's truly a privilege to be the chosen location for you during your visits. Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton certainly aims to be conveniently located for quality dining options. We're thrilled to have welcomed you for the 9th time and eagerly anticipate your 10th visit.

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property with great views of downtown and the waterfront.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 21 abr. 2024
Christina, it's delightful to hear that you appreciated the aesthetic beauty and great views at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope your stay was as breathtaking as the scenery. Looking forward to your next visit.

10/10 Excelente

francesca, Miami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property staff was nice and so happy there was a coffee shop on the first floor. Loved my stay here!
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 19 abr. 2024
Francesca, it's fantastic to hear that you had an enjoyable stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're pleased that our team members' friendly demeanor and the availability of the coffee shop added to your experience. We're grateful for your lovely feedback and hope to welcome you back again in the future.

8/10 Bueno

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness was excellent. Hard floors, instead of carpeting.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 18 abr. 2024
George, it's wonderful to hear that you appreciated the cleanliness at Hotel Melby and our unique choice of hard floors. We hope you had a positive experience and we look forward to your next stay with us.

8/10 Bueno

Alan, springport

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was next to an irish pub which had really good food
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 15 abr. 2024
Alan, it's great to hear you enjoyed the accessibility to the local Irish pub and their delicious food during your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Your feedback is much appreciated, and we're pleased your experience was pleasant. We look forward to your next visit!

8/10 Bueno

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Large gap under the door, caused very loud wind howling when the outside wind blew. No parking was a pretty big issue. Smoke alarm was faced toward the bed, so dealt with a flashing green light every 30 sec. It was very difficult to sleep with that train horning blowing every hour throughout the night. In regards to the train, staff was very friendly and did offer to put a noise machine in my room to help bleed out the sounds. Coffee shop and rooftop grill was fantastic.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
James, it seems like you had an experience with various aspects during your stay. We regret any sleep disruptions due to the under-door gap and the alarm's location. Be assured, we're intent on delivering a comfortable sleep environment. We're pleased to know our team members were helpful and offered a solution to the noise. We're glad you enjoyed the coffee shop and rooftop grill. Please know your concerns are crucial to improvement and will be addressed. We look forward to you experiencing a better stay next time at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton.

10/10 Excelente

meryl

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 may. 2024
Thank you for the excellent rating, Meryl!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We look forward to hosting you again soon.

10/10 Excelente

Karl

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Thanks for the amazing rating, Karl!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton!

10/10 Excelente

Olga, Roebling

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, professional staff
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Olga, your kind words about the friendly and professional demeanor of the team members at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton, have brought smiles to our faces. We look forward to welcoming you back on your next visit.

10/10 Excelente

John

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very clean and front desk (night crew) was excellent.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 6 abr. 2024
John, thank you for sharing your positive experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted to hear that you appreciated our high cleanliness standards. It’s also wonderful to know that our night-time colleagues at the front desk were able to contribute to your excellent experience. We look forward to welcoming you back in the future!

10/10 Excelente

Dalva

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful lobby. Rooms are spacious with exquisite decor. Convenient location . One night stay before heading to Orlando.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 7 abr. 2024
Dalva, we’re thrilled to hear that you loved the grandeur of the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Our team takes great pride in offering tastefully designed rooms in a prime location to provide an enjoyable stay for our guests. We hope to welcome you back for another visit in the future. Safe travels to Orlando!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the decor and the location
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
James, we are overjoyed to hear that the aesthetic of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton and its convenient placement struck a chord with you. Thanks a lot for sharing your experience. We hope to welcome you back in the future.

10/10 Excelente

Ryan

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 abr. 2024
Thank you for the fantastic rating, Ryan!We strive to make all of our guests feel welcome and relaxed during their time at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We can't wait to see you again soon.

4/10 Malo

Cheryl

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 21 abr. 2024
Cheryl, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 Excelente

Brigitte

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 14 abr. 2024
Brigitte, it's wonderful to see your high rating for Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We're thrilled you enjoyed your stay and hope to welcome you back soon.

10/10 Excelente

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel lobby was very clean. Staff was very friendly. Room was clean and comfortable. Rooftop Bar / Restaurant was definitely a plus. Food was good and a very unexpectedly good selection of wine. Definitely will stay again if in area, would recommend also
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 24 mar. 2024
Rodney, we're thrilled that you enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's wonderful that you appreciated the cleanliness of our establishment and the friendliness of our team members. We're glad you found our rooms clean and comfortable, and our rooftop bar and restaurant exceeded your expectations. We're looking forward to welcoming you back on your next visit to the area. Thank you for your recommendation!

8/10 Bueno

MARK A

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
Mark A, thank you for staying with us at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton and for taking the time to rate your experience. We're pleased to see that you had a good stay and we hope to welcome you back in the future for an even better experience.

10/10 Excelente

MICHAEL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Five stars all the way, made St Patrick's Day at Meg Omalleys all the better
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Michael, it's wonderful to hear that your St. Patrick's Day celebration was enhanced by your stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled you thoroughly enjoyed your time with us and hope to welcome you back soon for more memorable experiences.

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very nice hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 15 mar. 2024
Patrick, it's wonderful to hear you had a great experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope to welcome you back soon for another outstanding stay.

10/10 Excelente

DAVID

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Thank you for the 5/5 rating, David!It's excellent you enjoyed your time at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excelente

Ingrid

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The decoration of the property is stunning and modern. The facilities such as the rooftop bar, the restaurant, the coffee shop were all excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Ingrid, thank you for taking the time to share your experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're delighted you appreciated our contemporary decor and top-tier facilities, including the rooftop bar, the restaurant, and the coffee shop. Looking forward to welcoming you back soon for another excellent stay.

8/10 Bueno

Jacqueline D

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Jacqueline D, it's pleasing to know that you had a satisfactory stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We hope your travels bring you back soon for an even more delightful experience. Thank you for your rating!

10/10 Excelente

John

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 10 mar. 2024
John, thank you for your stellar rating of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We're thrilled to know that your stay met your expectations. We're looking forward to welcoming you back in the future.

6/10 Aceptable

Leonel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The fire alarm went off about 11:00 pm.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 9 mar. 2024
Leonel, we regret hearing about the unexpected incident during your stay. It's far from the seamless experience we aim to provide. Rest assured, safety protocols are of utmost importance to us and such alarms are meant to ensure guest safety. We hope you'll consider giving us another chance for a smoother stay in the future.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay, room was very clean and staff very friendly. The rooftop restaurant was very nice and the view amazing!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 4 mar. 2024
Maria, we are thrilled to hear about your wonderful stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. It's delightful to learn that you found our accommodations immaculate, our team members cordial, and our rooftop dining truly spectacular. We deeply appreciate your feedback and can't wait to welcome you back for another unforgettable experience.

2/10 Terrible

Catharine

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I checked in to the room, I was very disappointed that the ceiling and part of the room was not even painted… Just exposed concrete with the measurements from the construction still there. The room was so loud, between exposed concrete and laminate floors no wonder other guests complained of noise. When I finally got there I was met with a $340 bill, for one night. No special suite.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 26 feb. 2024
Catharine, it's unfortunate to hear that your stay didn't meet your expectations. We understand your concerns over the unique design elements and the unexpected noise levels. Our aim is to provide an exceptional experience to all our guests, and we are looking into how we can enhance the comfort provided in our rooms while maintaining our signature aesthetic. Regarding the cost concerns, we recommend contacting our guest relations team for assistance. It should be noted we may be a pet friendly property, but there is a surcharge involved with hosting an animal. We learned from guests around you that there was an animal barking from your room that was not made aware to the hotel upon check-in. Due to the noise disruptions brought to our attention from the other guests, we did have to add that 75 charge. We hope to better serve you in the future, and any questions or concerns please do not hesitate to contact the front desk.

10/10 Excelente

Alisha Steveson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Train was loud lol
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 24 feb. 2024
Alisha, it's excellent to hear that you had a stellar experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We understand that our proximity to the local train can add a bit of unexpected ambiance. Looking forward to serving you once again in the future.

10/10 Excelente

ELANA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 18 feb. 2024
Thank you for taking the time to leave this wonderful rating, Elana! We hope to see you again soon at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton so we can share yet another amazing experience!

10/10 Excelente

scott

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 18 feb. 2024
Thank you for this excellent rating, Scott!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excelente

Adam

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 17 feb. 2024
Thanks, Adam! It's outstanding your time at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton was fantastic. We can't wait until your next visit!

10/10 Excelente

Valentin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 7 feb. 2024
Valentin, it's wonderful to hear that your experience at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton was on par with the high standards we aim for. Thank you for the perfect rating! It would be a pleasure to welcome you back in the future.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice stat
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 feb. 2024
Melissa, it's wonderful to read about your pleasing stay at the Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We appreciate your brief yet positive review and look forward to providing another nice stay should you choose to visit us again.

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy with our stay.
Beautiful modern hotel in a great location. Loved the rooftop bar and views!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 3 feb. 2024
Erin, it's delightful to hear that you enjoyed your stay at Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. Our rooftop bar, with its wonderful views, is much-loved by guests, so we're pleased you also found it to your liking. We hope your travels bring you back our way soon.

2/10 Terrible

Wilson

No le gustó: Comodidad de las habitaciones
Only valet parking is unacceptable. Never stay there again. Very noisy from 12:30am to 2am. Why does that happen? This place reminds me of a communist country hotel. Solid concrete, loud, stark, empty. Not warm and comfortable. Never again!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 31 ene. 2024
Wilson, it's unfortunate to hear you had an unsatisfactory experience. It's regrettable the parking arrangements were not to your preference. We understand the disturbance from the noise and aesthetics of the establishment did not meet your expectations. Please be assured our aim is to provide a welcoming and comfortable environment for all. We are constantly striving for improvement based on guest feedback.

8/10 Bueno

Guy

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 24 ene. 2024
Guy, it's a delight to see your high rating of Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton. We are always striving to offer an exceptional experience, and your support truly inspires us. We're excited to welcome you back for another delightful stay in the future.