2/10
Apparently the morning we were to move in, the kitchen flooded. We had to scramble to find other accommodations for 9 people. This company had my money since August of 2024. I was refunded but not with interest and I was not given anything for my troubles or anxiety. We also had to pay a lot more for hotel rooms for 7 days. I know now NOT to use a company that is not from the area. I have always rented from a local and will from now on. Lesson learned. I believe they should have paid for hotels until the situation was repaired and Servpro called in for clean up. Oh almost forgot. Instead of a phone call I received a text that my stay was being cancelled. My husband and 2 others were already in Memphis waiting to move in at 4pm. Super crappy experience.
Shannon S.
Se hospedó 7 noches en mayo de 2025