Lobby

Opiniones de SpringHill Suites by Marriott Miami Airport South Blue Lagoon Area

3.5 out of 5

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 385 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 247 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 148 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 112 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 108 de 1000 opiniones" "

7.6/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Yuritza

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
El cuarto se sentía un olor a mojo terrible, el sillón que estaba en la habitación se miraba viejo
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Yuritza, agradecemos tus comentarios. Lamentamos saber que el aroma fresco que esperaba en sus habitaciones no estuvo a la altura de sus expectativas. Los miembros de nuestro equipo también examinarán el estado del mobiliario de nuestras habitaciones. Nos esforzamos por brindar una experiencia cómoda a todos nuestros huéspedes y nos encantaría tener la oportunidad de brindarle un mejor servicio en el futuro.

10/10 Excelente

Roberto Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente en todos
Se hospedó 11 noches en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Roberto, nos complace saber que tuvo una excelente experiencia en SpringHill Suites Miami Airport South. Su elogio es muy apreciado. Anticipamos ansiosamente su regreso en el futuro.

4/10 Malo

Antonella

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el dormitorio olia a mucha humedad, las bisagras en las puertas completamente oxidadas, las alfombras sucias, faltaban toallas, la persona de recepción del turno de la madrugada que fue cuando llegamos, muy mala disposición para atender, quisimos comprar botellas de agua y nos dijo regresaramos en 1 hora pues estaba cerrando, pedimos otra habitación pero nos indico no habia nada disponible, pero si habían.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

veronica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La comida podría mejorar
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Verónica, estamos muy contentos de que haya disfrutado de su estadía en SpringHill Suites Miami Airport South. Se valora su comentario sobre la calidad de nuestra comida y estamos comprometidos a mejorar nuestras opciones gastronómicas. Esperamos darle la bienvenida pronto para una experiencia aún mejor.

10/10 Excelente

Italia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Thank you for the great rating, Italia!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at SpringHill Suites Miami Airport South! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excelente

Andrea

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Regular el desayuno
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Andrea, es maravilloso saber que disfrutó de su estancia en el SpringHill Suites Miami Airport South. Tomaremos en consideración sus comentarios sobre el desayuno a medida que continuamos mejorando todos los aspectos de nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.

4/10 Malo

Luis

Le gustó: Servicio y personal
No le gustó: Limpieza
El cuarto holia a humedad la puerta del baño no funciona la cerradura la cama holia a humedad las alfombras sucias y con mal holor
Se hospedó 1 noche en enero de 2024
Respuesta de karla, el 11 feb. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! The feedback I receive from a valued guest like you enables me to target problems areas and take the necessary actions to ensure similar situations can be avoided in the future. I know you have many choices when it comes to lodging and we are looking forward for another opportunity to serve you in our hotel. It was a pleasure to host your visit. We look forward to seeing you again in the near future!

8/10 Bueno

BELKIS

Viaje familiar
Le gustó: Limpieza
Las habitaciones están descuidadas y los pasillos olían a moho
Se hospedó 1 noche en enero de 2024
Respuesta de karla, el 11 feb. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

8/10 Bueno

JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Karla, el 8 ene. 2024
Dear Guest, Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla, el 8 ene. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! The feedback I receive from a valued guest like you enables me to target problems areas and take the necessary actions to ensure similar situations can be avoided in the future. I know you have many choices when it comes to lodging and we are looking forward for another opportunity to serve you in our hotel. It was a pleasure to host your visit. We look forward to seeing you again in the near future!

4/10 Malo

oriana

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
Llegamos a las 2 am y nos modificaron la reserva, nos cambiaron el tipo de Habitacion y no teníamos donde estacionar el carro, de igual forma cancelamos 20$ diario por parking. El personal amable pero sin forma de resolver los inconvenientes
Respuesta de Karla, el 8 ene. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! The feedback I receive from a valued guest like you enables me to target problems areas and take the necessary actions to ensure similar situations can be avoided in the future. I know you have many choices when it comes to lodging and we are looking forward for another opportunity to serve you in our hotel. It was a pleasure to host your visit. We look forward to seeing you again in the near future!

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karla, el 1 ene. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Karla, el 1 ene. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

IRIS MARIANELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy confortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla, el 1 ene. 2024
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Kiusneydi

Se hospedó 1 noche en agosto de 2023
Respuesta de Karla, el 28 nov. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

4/10 Malo

Dagoberto

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
El servicio al cliente es terrible.
Se hospedó 2 noches en octubre de 2023
Respuesta de Karla, el 24 oct. 2023
Dear Guest, Thank you for your feedback. We appreciate you taking the time to leave us your thoughts and sincerely regret that you did not fully enjoy your stay with us. We take our guest comments very seriously and will utilize yours in order to improve our services for the future. Thank you for connecting with us and we hope to have another opportunity to host you again in the future for a better experience.

10/10 Excelente

jorge

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is good
Se hospedó 1 noche en octubre de 2023
Respuesta de Karla, el 11 oct. 2023
Dear Guest, Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Emanuel

Se hospedó 1 noche en septiembre de 2023
Respuesta de Karla, el 1 nov. 2023
Dear Guest, Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

4/10 Malo

Damaris

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No dan solución a los reglamos
Se hospedó 1 noche en octubre de 2023
Respuesta de Karla, el 11 oct. 2023
Dear Guest,Thank you for your feedback. We appreciate you taking the time to leave us your thoughts and sincerely regret that you did not fully enjoy your stay with us. We take our guest comments very seriously and will utilize yours in order to improve our services for the future. Thank you for connecting with us and we hope to have another opportunity to host you again in the future for a better experience

8/10 Bueno

Rosa María

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal amable y atento.
Respuesta de Karla, el 11 oct. 2023
Dear Guest, Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

LucyH

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel , la ubicación , la atención del personal , parqueadero , la habitación impecable
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karla, el 1 oct. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karla, el 1 oct. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Roxana

Se hospedó 3 noches en septiembre de 2023
Respuesta de Karla, el 24 oct. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Sergio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 2 noches en septiembre de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

2/10 Terrible

Josue

No le gustó: Servicio y personal
Irresponsabilidad te venden la habiatacion a otra persona aunque uno haya reservado y Ovando un mes antes ellos no respetan eso
Se hospedó 7 noches en agosto de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you for taking the time to leave us your feedback. We are sorry to hear your stay was not all you hoped it would be. Our leadership team takes all reviews seriously and we review them to assess the ways we are contributing to excellent visits, as well as seeking out avenues for improvement. While there is never a second chance to make a good first impression, we thank you for your genuine input about your visit and hope that you will consider staying with us again during your next trip to Miami.

6/10 Aceptable

KAREN ELAINE

No le gustó: Limpieza
Lamentablemente no fue muy óptimo ya que no hacen limpieza de las habitaciones todos los días, además se percibía un olor bastante fuerte a humedad, el desayuno es el mismo todos los días no varían
Se hospedó 6 noches en agosto de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you for taking the time to leave us your feedback. We are sorry to hear your stay was not all you hoped it would be. Our leadership team takes all reviews seriously and we review them to assess the ways we are contributing to excellent visits, as well as seeking out avenues for improvement. While there is never a second chance to make a good first impression, we thank you for your genuine input about your visit and hope that you will consider staying with us again during your next trip to Miami.

8/10 Bueno

Maria

Se hospedó 3 noches en julio de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Edwin

Se hospedó 1 noche en agosto de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

8/10 Bueno

Bruno

Se hospedó 1 noche en agosto de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

6/10 Aceptable

NELSON

Se hospedó 1 noche en julio de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you for taking the time to leave us your feedback. We are sorry to hear your stay was not all you hoped it would be. Our leadership team takes all reviews seriously and we review them to assess the ways we are contributing to excellent visits, as well as seeking out avenues for improvement. While there is never a second chance to make a good first impression, we thank you for your genuine input about your visit and hope that you will consider staying with us again during your next trip to Miami.

10/10 Excelente

Henry orlando

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel
Todo genial lo único que no estoy de acuerdo que no hacen aseo en las habitaciones cambian las toallas y sacan la basura pero nada más
Se hospedó 4 noches en julio de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusta mucho este hotel, lo recomiendo
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

MICHELLE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ideal para viajar con familia
Se hospedó 1 noche en julio de 2023
Respuesta de Karla, el 10 sept. 2023
Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Springhill Suites Miami Airport South! We are delighted that you enjoyed your stay and that we were able to exceed all your expectations. It was a pleasure to host your stay in Miami. Please come back soon!

10/10 Excelente

Viviana, Nuevo laredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen hotel regresarías ojos cerrados

2/10 Terrible

Cadlos

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
El hotel comodo, las habitaciones nuevas en buen estado, lo unico malo es que cobran el parqueadero US 20 por dia.
Se hospedó 3 noches en junio de 2023
Respuesta de FOM, el 24 jun. 2023
Thank you for your wonderful feedback regarding your recent stay at Springhill Suites Miami Airport South. We are glad to hear that all your interactions with our staff exceeded your expectations and that you enjoyed your guestroom and loved our location. It was such a pleasure to host your visit. We look forward to seeing you again in the near future!

10/10 Excelente

Carlos Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un ambiente muy relajado, excelente limpieza, el hotel aromático. Me encanto todo
Se hospedó 3 noches en junio de 2023
Respuesta de FOM, el 24 jun. 2023
Thank you for your wonderful feedback regarding your recent stay at Springhill Suites Miami Airport South. We are glad to hear that all your interactions with our staff exceeded your expectations and that you enjoyed your guestroom and loved our location. It was such a pleasure to host your visit. We look forward to seeing you again in the near future!

10/10 Excelente

wendelin

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un lugar muy bueno para ir con familia Las habitaciones cómodas y limpias
Se hospedó 1 noche en junio de 2023
Respuesta de FOM, el 24 jun. 2023
Thank you for your wonderful feedback regarding your recent stay at Springhill Suites Miami Airport South. We are glad to hear that all your interactions with our staff exceeded your expectations and that you enjoyed your guestroom and loved our location. It was such a pleasure to host your visit. We look forward to seeing you again in the near future!

10/10 Excelente

GUSTAVO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disfruté cada día desayunar frente al hermoso lago.
Respuesta de FOM, el 24 jun. 2023
Thank you for your wonderful feedback regarding your recent stay at Springhill Suites Miami Airport South. We are glad to hear that all your interactions with our staff exceeded your expectations and that you enjoyed your guestroom and loved our location. It was such a pleasure to host your visit. We look forward to seeing you again in the near future!

6/10 Aceptable

Damaris

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Pablo

Viaje familiar
Le gustó: Servicio y personal
Me gusto q esta bien ubicada, cerca tiendas y comercios, y a solo 30 min de south beach. No hubo detergente para lavar ropa. Limpieza regular
Se hospedó 3 noches en abril de 2023
Respuesta de FOM, el 21 abr. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Allan Josue

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de FOM, el 18 abr. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience with your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Nathalie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las habitaciones muy amplias y el buen servicio. Nada negativo
Se hospedó 1 noche en abril de 2023
Respuesta de FOM, el 18 abr. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience with your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Florence

Viaje familiar
El desayuno poca variedad, cuartos pequeños
Respuesta de FOM, el 10 ene. 2023
Gracias por su opinión es muy apreciada. Tus comentarios se han compartido con el equipo de administración y esperamos volver a verte en el futuro.

8/10 Bueno

CARLOS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendado
Muy buena estadía, bien ubicado, facil acceso, amplio estacionamiento,
Se hospedó 15 noches en diciembre de 2022
Respuesta de FOM, el 16 ene. 2023
En nombre de todo el equipo del hotel, quiero agradecerle por compartir acerca de compartir su experiencia de su estadía con nosotros.Siempre es alentador escuchar comentarios positivos, especialmente cuando provienen de quienes más importan: ¡tú! Sus comentarios se han compartido con el equipo de administración como una forma de celebrar las excelentes experiencias de los huéspedes que brindamos. Una vez más, le agradezco que se haya tomado el tiempo para compartir sus comentarios.Esperamos darle la bienvenida de nuevo pronto.

10/10 Excelente

jorge

Se hospedó 1 noche en diciembre de 2022
Respuesta de FOM, el 16 ene. 2023
On behalf of the entire hotel team, I want to thank you for sharing about sharing your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

DENIS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de FOM, el 16 ene. 2023
On behalf of the entire hotel team, I want to thank you for sharing about sharing your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Abel

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Super bien el hotel es excelente.
Se hospedó 1 noche en noviembre de 2022
Respuesta de FOM, el 16 ene. 2023
On behalf of the entire hotel team, I want to thank you for sharing about sharing your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Ana

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lindo
Se hospedó 2 noches en noviembre de 2022
Respuesta de FOM, el 16 ene. 2023
On behalf of the entire hotel team, I want to thank you for sharing about sharing your experience of your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Arturo

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
La propiedad estaba muy cerca de un evento que teníamos por lo que su ubicación fue muy favorable para nosotros mas sin embargo en el tema habitación no fue muy conveniente. El baño tenia un hoyo, la cortina tenia tiempo que no se limpiaba y presentaba hongos, las sabanas manchadas de azul, la alfombra muy manchada, la almohada del sofa cama con manchas como de chocolate. El servicio de limpieza era cada tercer día.
Se hospedó 5 noches en noviembre de 2022