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Opiniones de Enchanted Villas and Guest House

3 out of 5
Enchanted Villas and Guest House
231 Bratton Avenue, Montego Bay

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 6 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 14 opiniones" "

7.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
i enjoyed the fkight it was awsome i look forward to fly Delta each time I fly easy to find a non stop flight to my destination each time
Se hospedó 7 noches en noviembre de 2019

8/10 Bueno

Andy, TCI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Friendly staff, quick check in. Room was comfortable.
Se hospedó 1 noche en agosto de 2019
Respuesta de kev, el 23 ago. 2019
thanks for your kind review. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en abril de 2019
Respuesta de Omar, el 28 abr. 2019
Thank you for your review. It is really appreciated. We will continue to improve so that your next trip will be even better. Thanks a million

6/10 Aceptable

Renee

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Se hospedó 3 noches en febrero de 2019
Respuesta de Omar, el 1 abr. 2019
Thank you for your review, we really appreciate it. We will seek to address all issues and improve so that you next stay will be even better. Thank you

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location to stay for couple days, located in a nice neighborhood in Montego Bay, would stay there again.
Se hospedó 2 noches en enero de 2019
Respuesta de Omar, el 18 ene. 2019
Thank you very much for your review. We really appreciate it. We will continue to improve so that your next stay will be even better. Thanks a million.

10/10 Excelente

jean-françois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Halte réussie
Hôtel très satisfaisante pour ce rapport qualité prix
Se hospedó 1 noche en enero de 2019
Respuesta de Omar, el 15 ene. 2019
Thank you very much for your review. We really appreciate it. We will continue to improve so that your next stay will be even better. Looking forward to hosting you again. It was great having you here and i would say that you were great guests. Thanks a million.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The host made sure our stay was comfortable! Very clean and nice pool. Well shaded airy property
Se hospedó 6 noches en diciembre de 2018
Respuesta de Omar, el 2 ene. 2019
Thank you for the review, really appreciate it. We will continue to improve so that your next stay will be. Even better.

6/10 Aceptable

U und M, Odenwald

Le gustó: Servicio y personal
Nettes Familienhostel in ruhiger Wohnstraße
Das Hostel liegt in einer sehr ruhigen Wohnstraße mit gehobenem Niveau. Wir kamen von einer Kreuzfahrt für eine Nacht und waren angenehm überrascht. Die Einrichtung ist einfach aber gepflegt. Wir hatten keine Mahlzeiten angemeldet, trotzdem wurden wir ausgezeichnet verpflegt. Der Service war sehr zuvorkommend und freundlich. Den Swimmingpool mit Blick in den Garten haben wir ausgesprochen genossen. Die Kontakte zur Familie waren herzlich. Jedem, der einen einfachen Standard nicht ablehnt, sauber und ordentlich wohnen möchte und auch vor der Begegnung mit Land und Leuten nicht zurück schreckt, können wir dieses Gästehaus sehr empfehlen.
Se hospedó 1 noche en marzo de 2018
Respuesta de Omar, el 29 mar. 2018
Thank you for your review. It's really appreciated. We will continue to improve so that your next trip will be even better. It was really great hosting you. Thanks for being wonderful guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s off the main strip. Which can be good or bad depending on why your in Jamaica. I really enjoyed my time there. Be sure to link up with Ride Jamaica, for both professional and fun experiences. I feel as though I toured the whole island.
Se hospedó 5 noches en marzo de 2018
Respuesta de Omar, el 16 mar. 2018
Thank you for your review. We really appreciate it. We will continue to improve to make your next stay even better. Thank you again

4/10 Malo

VSR, Maryland,MD

No le gustó: Limpieza y condiciones de la propiedad
3mi away from airport and beach,USD20 for trnsport
It is not a hotel but a villa, just like a single family large house with small rooms. The room was not clean some dead cockroaches found, flies around and bathroom is tiny and the taps are old(est), had to adjust the faucets, bathroom walls are broken, bed and bed sheets are bad and not enough lightning in the room, phone charging wall adapter is lose, left my phone charge in night by morning it was in red "battery about to die". had to unplug TV to charge my phone. No complimentary snacks, bread, fruits, coffee, etc. I had to ask the staff (they offered for free after asking though) but useless as quality was bad. I could not have it.
Se hospedó 1 noche en febrero de 2018
Respuesta de K Robinson, el 20 mar. 2018
thanks for your review. Sorry your phone wasnt charged, if you had asked the property manager. He would have looked into this for you. We have never had this as an issue before. We do not offer an all inclusive service, Snacks are available for sale at a very low price from as little as 1 USD. It would be unrealistic for you to expect meals and snacks to be included in the low price you pay. Our property is cleaned to a very high standard and no one as ever flagged up cleanliness as an issue before , so this is a very unusual criticism. However we do thank you for your review and will address the concerns raised.

8/10 Bueno

Tounce, Canada

No le gustó: Condiciones de la propiedad
Convenient
Very close to the Airport and convenient store locations nearby. Parking is a struggle as space and entrance to facilities is not very accessible.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Omar, el 8 dic. 2017
Good day, Thank you for your response. We will be taking your comment into consideration. We will be working to correct whatever inconveniences you might have had. Thank you again for making it Enchanted Villas

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
Won't stay here again!
Very far from the main street, attractions and shops. The bathroom needs major clean up. The bath tap did not drain.There is no place to eat nearby. The closest one is about .7 miles. Definitely overpriced for the value.
Se hospedó 1 noche en octubre de 2017

8/10 Bueno

Robert

Le gustó: Servicio y personal y comodidad de las habitaciones
Nice pool
We only stayed one night, but our host was pleasant and wanted to be sure we were comfortable. I enjoyed having a pool to exercise in after a long flight.
Se hospedó 1 noche en junio de 2017
Thank you for your review. It was a pleasure hosting you. We will continue to improve so that the experience will be even better on your next visit. Thank you again

10/10 Excelente

Sheldon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A nice, quiet getaway for those on a budget
I attended a weekend conference at the Montego Bay Convention Center. I needed comfortable and practical accommodations for 2 nights. Since Enchanted Villas and Guest House was just 5 minutes away from the Center, and well within my budget, it was the obvious choice. Check-in was a breeze and took no time at all. The room I booked had a king-size bed and a private bathroom. There was hot water and air conditioning available. The room was very clean and quite comfortable. Kitchen facilities were available and the staff were friendly and helpful. In the mornings, I had breakfast by the pool overlooking lush vegetation. I would gladly visit again and recommend Enchanted Villas and Guest House to anyone who is looking for simple, comfortable accommodations and great service on a budget.
Respuesta de Omar, el 27 jun. 2017
Thank you for your review It was a pleasure having you as a guest. We will continue to improve our service to make Enchanted Villas a world class villa, Looking forward to hosting you again