This was the most DISGUSTING place I have ever stayed and the property owner is a jerk! Do yourself a favor and book somewhere else that is not managed by Hill Country Premier Lodging! When we arrived at the property there was a black worm (looked like some kind of larvae) in the master bath. My husband killed it and we went on unloading. Came back to the bathroom a few minutes later, another worm. After an hour of being there, we had killed 6, so I called the number we were given in our booking. She told us to text and email pictures and someone would call us. 2 phones calls, an emergency voicemail and an email were left and no one ever called me back. EVER! We spent our entire trip killing these disgusting things. We killed 49 in only 4 nights. We tried to find another place to stay, but it was the weekend of July 4th, so no luck. When I was finally able to speak with someone after our trip was over I was given the run around. I was told multiple times that I would be called back and they NEVER called me back. Mind you I waited from Tuesday until Friday to call back, so it's not like I didn't give them time. I was finally told VIA TEXT that upon review I was not eligible for a refund. I called to ask why and was read from my rental agreement in so many words "that there may be bugs on the premises". 49 black larvae with their flying adult partners flying around is a freaking infestation, not a "few bugs". I was then told that since they were not aware of the issue during our trip because I failed to inform them that that was another reason for not being given a refund. At this point, I lost my sh*t. I read her the exact times I called. If a worm infestation wasn't bad enough for our group, we also had a 5 month old that we had to hold at all times because we were terrified to put her down on anything in this house. I felt like a bad parent for not just packing up and going home, but we had this trip planned for awhile and we came from all over Texas to see each other. I can understand issues with a home, it happens. But the way this was handled (or rather not handled at all), was just entirely unacceptable. No-one in the office cared at all that this house had an infestation. All they cared about was the paycheck they had already received. My goal is to save someone else's trip!!! If I didn't get my money back, maybe I can keep them from getting yours. DO NOT BOOK ANYTHING WITH HILL COUNTRY PREMIER LODGING!!