4/10
On arrival, maintenance told us the elevator was broken, but would soon be repaired. It was never repaired and managment refused to discuss it or work with us for any resolution. My Mom was stuck on the 2nd floor the entire trip, she could not climb the stairs to the public area, after a major struggle to get to the 2nd floor. No bathroom on first floor made it not an option for her. The house was not well cleaned and we had to wait for housekeeping to finish after check in time. Visible dirt/crums/debris under tables and furniture. We declined having them come back as they'd already delayed our entry and shown they couldn't clean well. The location is great, but we would definitely NOT choose this house or any other managed by this company in the future.
Shelly R.
Se hospedó 7 noches en julio de 2022