6/10 Aceptable
Manuel
Viaje de negocios
24 oct. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great room horrible experience to get there.
The location is near almost everything which is great. The room was clean and comfortable. What turned me off and won't have me returning are 2 things, one they have the doors closed at 4pm and you have to ring a door bell which I waited and no one opened. A valet came from the restaurant in tne location and opened the door. I walk to the front desk and no ones there, waited and saw a sign that if I needed service to text that number. While writing someone finally appeared. Second is the difficultly of parking. They charged me $20 for parking yet you can't park your car you have too use the valet, which I do not use when I'm in a rental because of past experiences with valets. The front desk told me that after 2am there wouldn't be anyone available so if I arrived around that time I would need to text so someone comes out to open the gate to park the car. After going out I arrived around 11pm and drove to the gate, again I don't use valets and I was charged $20 for parking so I shouldn't have to use a vslet, the gate was closed I texted and never received an answer or anyone appeared to.open the gate. About 30 minutes waiting someone drove out the lot and the gate opened and I finally was able to park. Again the room was nice but the experience to get to the room was horrible. I won't be staying here again because of that experience not because of the room.
Manuel
Se hospedó 1 noche en octubre de 2023