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Opiniones de Hampton Inn Schenectady Downtown

2.5 out of 5
Hampton Inn Schenectady Downtown
450 State St, Schenectady, NY

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 459 de 752 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 204 de 752 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 752 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 752 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 752 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía
Excelente estadía
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Francisco Javier, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stop as you drive up state NY
Great location in Main Street close to restaurants, cinemas, etc. Large & cozy rooms with two queen beds. Low cost but Good quality Bfast.

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was the friendliest and most helpful I have ever experienced in the many years of hotel stays
Se hospedó 2 noches en abril de 2024
Respuesta de Carrie, el 15 abr. 2024
Thank you for taking the time to let us know about your experience at our property. We value our team greatly and it's wonderful when our guests share their appreciation as well! We hope to have you as our guest again!

8/10 Bueno

Frederic

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay. Will be back!
Se hospedó 1 noche en abril de 2024
Respuesta de Carrie, el 15 abr. 2024
We look forward to having you as our guest again! Thank you for the 4 out of 5 rating!

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean hotel and friendly staff. In downtown area so you can expect to hear sirens during the night but not too disturbing.
Se hospedó 2 noches en marzo de 2024
Respuesta de Carrie, el 2 abr. 2024
Thank you for taking the time to share your experience at the Hampton Inn Schenectady Downtown. We're happy to see you enjoyed your stay and look forward to seeing you again!

10/10 Excelente

Rachel, croton on hudson

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 2 abr. 2024
Thank you for the great rating! We look forward to seeing you again!

6/10 Aceptable

Lesley

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 1 abr. 2024
Thank you for taking the time to rate your recent stay with us. We hope to do better next time and get a 5 out of 5 rating!

6/10 Aceptable

Scott

Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 28 mar. 2024
Thank you for rating your recent stay with us. We hope next time you'll find your experience a 5 out of 5!

10/10 Excelente

Terese

Le gustó: Servicios y condiciones de la propiedad
Friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 28 mar. 2024
Thank you for rating your recent stay with us a 5! We're delighted to see you enjoyed your stay with us and hope to have you back again.

10/10 Excelente

Terese

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great option for anyone going to the theatre. Staff was very friendly and willing to help.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 28 mar. 2024
Thank you for taking the time to share your recent experience with us. We are happy to hear that you found our location ideal for your needs! We hope to have you as our guest again.

10/10 Excelente

Hailey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 11 mar. 2024
Thank you for rating your stay 5 out of 5! We look forward to seeing you again.

10/10 Excelente

Roshine

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was in a quiet area
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 26 feb. 2024
Thank you for taking the time to share your experience. We appreciate the great rating and look forward to having you as our guest again!

10/10 Excelente

Yesenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 26 feb. 2024
We're happy to see you enjoyed your stay! Thank you for taking the time to post a great rating!

10/10 Excelente

Laido

Le gustó: Limpieza y condiciones de la propiedad
Great
Se hospedó 2 noches en febrero de 2024
Respuesta de Carrie, el 26 feb. 2024
Thank you for taking the time to post your 5 out of 5 rating! We're glad you enjoyed your stay with us!

10/10 Excelente

Claire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had tickets to a show at Proctors and stayed here for proximity to Proctors. Great place to stay. Great room and great breakfast. Will stay here again when we go to Proctors again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 26 feb. 2024
Thank you for taking the time to share your experience at the Hampton Inn Schenectady Downtown. We love that you enjoyed your stay and look forward to seeing you again!

10/10 Excelente

Laido

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was one of the best hotel I’ve stayed at people where great
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 19 feb. 2024
Thank you so much for taking the time to let us know you enjoyed your stay with us! We look forward to seeing you again!

10/10 Excelente

Nandanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Eggs without pork ,
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 5 feb. 2024
Thank you for rating your stay a 5 out of 5. We look forward to seeing you again.

10/10 Excelente

John Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was wonderful. There was a nice variety for breakfast. We would recommend this hotel and would love to return for our next trip.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 5 feb. 2024
Thank you for taking the time to share your recent experience with us. We're delighted to see you enjoyed your stay with us and hope to have you as our guest again soon!

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 5 feb. 2024
Thank you for rating your stay 5 out of 5! We're glad you enjoyed your stay and hope to have you as our guest again!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A stone throw away from Proctors and an amazing little pub ( Backstage Pub) Had a great stay here and it was so affordable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 2 feb. 2024
We're delighted to see you enjoyed your stay and our location! Thank you for posting your review! We hope to have you as our guest again in the future!

8/10 Bueno

Stephen Arvid

Viaje familiar
Le gustó: Servicio y personal
Great staff! Well lit parking lot. Our room had clothes stuffed in and behind the drawers . Very dusty around lamp shades , under ac unit(French fries and crumbs)
Se hospedó 3 noches en enero de 2024
Respuesta de Carrie, el 2 feb. 2024
Thank you for taking the time to let us know about your recent stay at the Hampton Inn Schenectady Downtown. We're glad you enjoyed your stay and appreciate your feedback regarding housekeeping. Your comments will be used as a training tool to ensure this doesn't occur in the future. We hope to have you as our guest again!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 29 ene. 2024
Thank you for taking the time to let us know that you enjoyed your stay! We greatly appreciate your feedback.

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 29 ene. 2024
Thank you for the great review! We're glad you enjoyed your stay with us and look forward to having you back.

10/10 Excelente

Janet

Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 12 feb. 2024
We're delighted to see you enjoyed your stay with us! Thank you for taking the time to post your rating!

10/10 Excelente

Amy Marie

Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 12 feb. 2024
Thank you for the great rating! We're glad you enjoyed your stay with us and hope to have you as our guest again.

10/10 Excelente

Daniel M

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Carrie, el 15 ene. 2024
Thank you so much for the 10/10 rating! We're delighted to see you enjoyed your stay and hope to have you as our guest again!

6/10 Aceptable

Karen

Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 9 ene. 2024
Thank you for taking the time to rate your recent stay with us. We're hopeful your next experience will be a 5!

2/10 Terrible

Brecklyn

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
There was hair all over the shower and floor. It obviously was not cleaned. The ac was not working. The room smelled like must and mold. Each time I stay there is always something bad. I would never reccomend
Se hospedó 2 noches en diciembre de 2023
Respuesta de Carrie, el 8 ene. 2024
Please accept our apologies for the inconveniences you experienced during your stay with us. Your comments have been shared with our team in an effort to improve moving forward. Your feedback is greatly appreciated as we strive for continuous improvement.

8/10 Bueno

dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Carrie, el 8 ene. 2024
Thank you for taking the time to let us know about your stay. We hope to have you as our guest again soon!

8/10 Bueno

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was quiet and clean. The beds were hard, bouncy, and uncomfortable. Whatever happened to the comfy beds Hampton Inns used to have? There were some people wandering the lobby with pajamas and no shoes who seemed to be treating the lobby more like their private residence than a hotel. There was a sign on the door to the pool area stating that the "spa" was closed. The breakfast provided eggs, pancakes, bacon, cereal, juice, coffee, tea, etc. The location is within walking distance to several restaurants, small stores, and a CVS pharmacy. Proctors theater is 2 doors away. The casino is just a bit farther down the street, less than10 minutes away by car.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 3 ene. 2024
Thank you for taking the time to share your recent experience. Please accept our apologies for the spa being unexpectedly out of service. We hope you will choose to stay with us again the next time you are in the Schenectady area!

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 21 dic. 2023
Thank you for letting us know you enjoyed your stay! We hope to have you as our guest again soon!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 19 dic. 2023
We're delighted to see you enjoyed your stay with us. Thank you for the great rating! We hope to have you as our guest again.

8/10 Bueno

Sherry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet property. Parking was easy. Digital key did not work upon arrival but contactless check in was completed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 18 dic. 2023
So sorry to see you experienced difficulties with the digital key. Thank you for taking the time to let us know. We're happy to see you enjoyed your stay otherwise.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Welcome was friendly, professional and engaging. WELL DONE
Se hospedó 2 noches en diciembre de 2023
Respuesta de Carrie, el 18 dic. 2023
Thank you for taking the time to rate your recent stay with us. We're happy to see you enjoyed your stay and look forward to having you as our guest again!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 18 dic. 2023
We're so happy to see you enjoyed your stay! Thank you for taking the time to post your rating!

4/10 Malo

Sandra

No le gustó: Limpieza y condiciones de la propiedad
This hotel should not be part of Hilton family!! It’s in an unsafe area and the condition of the hotel is awful. We had a two queen room , when I sat on the corner of one of the beds,the entire thing flew up 2 feet in the air. Also, our room smelled of vomit. Will make me very Leary of staying at a Hampton Inn ever again. As a data point…..last year we had over 30 hotel stays.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie Friello, el 17 dic. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. I am sincerely sorry that we were unable to exceed your expectations. The entire management staff has been notified of your concerns and both the maintenance team and the housekeeping department are working to resolve these issues. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient & clean Pretty good free breakfast too
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 15 dic. 2023
Thank you for taking the time to let us know about your recent stay. We are happy to see you enjoyed your stay and breakfast in the morning! We hope to see you again soon!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family time
Beautiful stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 12 dic. 2023
Thank you for letting us know that you enjoyed your stay! We are so happy to hear that you enjoyed your time with us! We hope to see you again soon!

10/10 Excelente

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice - typical Hampton Inn
Se hospedó 2 noches en noviembre de 2023
Respuesta de Carrie, el 6 dic. 2023
Thank you for taking the time to share your recent experience at our property! We're happy to see you enjoyed your stay and hope to have you as our guest again soon!

8/10 Bueno

Colleen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 15 dic. 2023
Thank you for the 4 out of 5 stars! We're glad you enjoyed your stay with us!

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 6 dic. 2023
Thank you for the great review! We're delighted to have had you as our guest and look forward to seeing you again soon!

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Expedia reservation not in system. Good hotel staff spent time to solve the problem. Next time book direct with hotel to avoid hassel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 16 nov. 2023
I'm so sorry to see you had problems with your reservation. I am glad our team was able to assist. We look forward to having you as our guest again!

10/10 Excelente

MARCIA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GREAT LOCATION!!
EXCELLENT location. Room was very comfortable with a responsive heating system. The staff was very friendly.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 16 nov. 2023
We're delighted to see you enjoyed your stay with us! I look forward to sharing your comments with our team to encourage them to keep up the great work. We hope to have you as our guest again! Thank you!

8/10 Bueno

john

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great. thank you
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 13 nov. 2023
Thank you for taking the time to share your recent experience at our property. We are happy to see you enjoyed your stay and hope to have you as our guest again!

10/10 Excelente

Mark

Se hospedó 1 noche en noviembre de 2023
Respuesta de Carrie, el 13 nov. 2023
Thanks for the great rating! We are delighted to see you enjoyed your stay and look forward to having you as our guest again!

10/10 Excelente

Gary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Albany
Good trip.
Se hospedó 1 noche en octubre de 2023
Respuesta de Carrie, el 16 oct. 2023
Thank you for taking the time to share about your recent stay with us. We're glad to see you enjoyed your stay and look forward to having you as our guest again!

8/10 Bueno

Gail

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice room, convenient location.
Phone in room did not work. Everything else good.
Se hospedó 2 noches en octubre de 2023
Respuesta de Carrie, el 16 oct. 2023
So sorry for the inconvenience of the phone not working, thank you for letting us know. We're glad you enjoyed your stay otherwise and hope to have you as our guest again soon!

10/10 Excelente

Gail

Se hospedó 1 noche en septiembre de 2023
Respuesta de Carrie, el 12 oct. 2023
Thank you for the 10 out of 10 rating! We're delighted to see you enjoyed your stay with us and hope to have you as our guest again!

8/10 Bueno

ERik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carrie, el 27 sept. 2023
Thanks for sharing your rating of your recent stay at our hotel!

10/10 Excelente

Samantha, Huntersville

Le gustó: Servicio y personal
Front desk staff very kind!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carrie, el 25 sept. 2023
Thank you for letting us know about the great service you received during your recent stay with us. We value our team greatly and it is terrific when we hear that our guests do too!