Dear Guest, Thank you for choosing to stay with Shangri-La Hotel, Shenzhen, and share with us your valuable comments. Your recognition will motivate our team to continue serving our guests with the highest level of service. We look forward to welcoming you back in the nearest future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review on. We do apologize that our hotel facilities did not meet your expectations, please be assured that hotel management have looked into this area both in service standard and hardware issue with our team for further improvement. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to dine at Shangri-La Hotel,Shenzhen, and sharing your great dining experience with us. We are pleased to learn that you have thoroughly enjoyed your stay with us, with particular regards to our in gourmet cuisine. Thank you again for your good comments, which we believe will motivate us to keep going and provide a pleasant stay for more guests. We look forward to welcoming you back in the future. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and taking time to share your feedback on Expedia.com. We are very pleased to know that you have enjoyed your stay with us recently and will share your good comments with our team. It will definitely motivate them to continue serving our guests with the highest level of service. We look forward to welcoming back in the near future. Yours Sincerely, Rebecca Yan General Manage “

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review. We do apologize that you had a less than perfect experience with us, and we would like to invite you to contact us at slz@shangri-la.com for more details, so that we can address your issue for further improvement. And your other comments have been noted , We will definitely look into the areas you have mentioned and address those issues with our team with remedial actions immediately. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely, Rebecca Yan General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review. We are pleased to learn that you have thoroughly enjoyed your stay with us. We look forward to welcoming you back to the Shangri-La Hotel, Shenzhen again in the near future. Yours Sincerely, George Baird General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review. We are so pleased to hear you enjoyed your stay with us. Your comment has been recorded and shared with the team for further. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely, George Baird General Manager

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review on Expedia. The hotel is located right next to Luohu Border, just minutes’ walk to Hong Kong. And the Shenzhen Metro is also close to the Hotel, which will take you anywhere at your convenience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience for you. Yours Sincerely, George Baird General Manager

Querido invitado, Gracias por su quedarse en el Hotel Shangri-La, Shenzhen y también por compartir sus comentarios positivos con nosotros. Esperamos volverlo a recibir muy pronto. Saludos cordiales, George Baird Gerente General

Querido invitado, Gracias por su quedarse en el Hotel Shangri-La, y también por compartir sus comentarios con nosotros. Esperamos volverlo a recibir muy pronto. Saludos cordiales, George Baird Gerente General