At the beginning the host told us that our room was no ready and we have to return 1 hour later so we decided to eat and explore the area. When we return the new host didn’t find my reservation and took a lot to find me. I request to change the room because was to far from the vending machine but she get mad and told me she didn’t do it because I made my reservation in Expedia and the site ask for a handicap facilities (that is no true). So we went to the room and the sheets are dirty, and the mad host came to change it in a bad way. Wen finally can come in and the Room was a complete desaster, coffee stains at the floor next to mini bar, used shampoo at the bath, hair in the bat tub, at the top of all, cockroach in the room. We went out and the key did it work a couple of times.
Points in favor: confortable beds, near to The Hills, the rest of the staff was good.
