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Opiniones de Sturgis Lodge and Suites

2.5 out of 5
Sturgis Lodge and Suites
2431 Junction Ave, Sturgis, SD

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 149 de 635 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 178 de 635 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 136 de 635 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 98 de 635 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 74 de 635 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

6.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Víctor manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grato hotel de paso
Bien después de llegar tan cansados la verdad que el personal ha sido muy agradable. El proceso de check in, muy rápido y con todo lo necesario para poder dormir bien después de tantas horas de viaje. Repetiría sin duda
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Reyes, Merida Yucatan.

No le gustó: Condiciones de la propiedad
Conveniente
Una muy buena opción para quedarse en Sturgis. Muy conveniente. Caro para lo que es, pero no hay opción... Es Sturgis!!!

8/10 Bueno

David

Viaje en pareja, Viaje con mascota
Le gustó: Servicios
Front desk staff needs to be able to comminicate better
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were very polite
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mikun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Scotty

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome folks, especially Sara. These folks know how to make you feel like a guest. I would recommend to anyone that decides to go to sturgis.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Kristeen

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Pictures were not of the same hotel. Outlets didnt work. The fridge didnt work. The carpets were vacuumed down the walk way and not to the walls. The staff was very nice.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Laura

Viaje en pareja
Staff and owner were very nice.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

cesar

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Krystal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the hot tub!!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Melissa

No le gustó: Servicios y condiciones de la propiedad
Checked in, looked at the room and was hit with cigarette smell. Went back to the desk and checked out
Se hospedó 2 noches en abril de 2024

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, my one night stay was good, place was clean The pool was out of order, but the hot tub was great. I enjoyed it Staff is very friendly
Se hospedó 1 noche en abril de 2024

4/10 Malo

Joseph

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
Pool is still closed and hot tub bubbles did not work.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Amanda

Viaje familiar
It was very run down, not clean, the hot tub was so dirty, the outside has wood pieces all over and the building looks like it’s falling apart.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Carol

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Photos show indoor rooms overlooking the pool. I was put in an outdoor room around the back where i felt unsafe for me and especially for my car. Pool was closed. Breakfast was cereal or toast. The Outside of the hotel was very run down and needed repairs. I asked for a downstairs room since I'm 79 years old and am having a hip replacement next month. She said I would have had to tell them that when I made the reservation. Had to drag my heavy suitcase up the stairs. The room itself was fine.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

BayLee

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Gerard Simmons

Le gustó: Servicio y personal
No le gustó: Servicios
Looks like it could use some renovation pool was under repair
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

William

Le gustó: Servicio y personal y servicios
The room was very clean. The property itself needs a lot of work. I would stay there again though. Just needs some improvements.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Christopher

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Roger

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People in room next to us had a dog and were up all night in and out of the room and coming and going all night. dog was barking all the time. Pool was broken hot tub broken not enough towels. Not much of a breakfast. Rooms were old and ran down dirty as well as property.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Amber

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Immediately noticed the pool was closed, hot tub had water but was filthy. Our room heater/ac did not work along with phone, and charge ports/outlet. After talking to lady at the front desk we got a "We will see what we can do", and never heard back. From the understanding is that they are now under new management and it has the potential to be a great place just not at this moment.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Keesha

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Ami

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
We paid double price for a poolside room and the pool wasnt even filled. The hot tub was the only thing there and it was full the while time. Will never book here agaun! thing it offered and it was not
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Annamarie

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At first it seem to be an okay place wasn't very clean I had to clean the bathroom because you could tell it hadn't been cleaned for sometime. which I didn't mind I always clean the bathroom in rooms I stay in. Secondly as I went as I went looking for the laundry room a freaking mouse came running out of the area where the pool is located. Lastly I had booked a two night stay with me and another person, they never asked for the other parties name while I had left to the store I get a call from my friend saying the front desk lady was being very rude and disrespectful claiming I hadn't pay which is a damn lie.. So my friend being scared went and paid a 250 deposit plus 90 dollars because if she hadn't the cops where gonna get called.. The front desk lady told me that you guys always rip people off
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal
Terrible customer service
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Rebecca

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Pool and hot tub were closed. What used to be a great breakfast turned into only cereal and juice. Found hairs in the shower. Overall condition of the building, falling apart and dirty. Place has gone way down hill over the years. Would not recommend.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Joy

Se hospedó 2 noches en febrero de 2024

4/10 Malo

Adam Jarrett

No le gustó: Limpieza y condiciones de la propiedad
property is easy to find but is in rough shape. Pool and Hot tube was closed and drained. attached biulding looks like its unsafe in multiple ways. rooms at first glance but once your in them you see issues. we had dead bugs in the window. the curtain was pulled off. the bath tube had a sticker like backing on the corner of the tub floor. there was food or somthing on the side of the bed skirt. the coffee brewer was covered in scale in the water intake. dirty towel was in with the clean towels. hair tangled in the blow dryer. one thing ill give them is the bed was soft and comfortable. probably will not stay there again.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Carley

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The pool and hot tub are closed so don’t even
It was dirty in the pool was closed.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Get the HOT TUB ROOM!
Get the hot tub! This was a great place to stay on our trip. The two rooms with two TV's would have made it great for families or someone wanting to split the cost. We were very comfy and enjoyed having the hot tub, especially since the pool and hot tub were closed. I would have been much more disappointed without it. Truth is I wouldn't have gotten out of my private hot tub to use the indoor pool anyway. I'm marking this place for next time.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Alix

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Bradee

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No pool or hot tub. No breakfast. The lobby wasn’t even open in then morning to check out. My sheets would be considered “clean -ish”. Covered in hair and the shower didn’t drain at all
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Michelle

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Desiree

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Lynnea

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Zenevia

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Terry

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Andrew

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Jessica

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked double queen room but only double beds were left. Breakfast staff was nice and had fresh eggs and sausage to order. There was no air conditioning, front desk said nonenof the units worked. Windows didnt open so room was very hot.
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Teri

Viaje familiar con niños
No le gustó: Servicios
Our room was filthy and gross, no air conditioning, and bugs in the bathroom.
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

KAMI

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
WE DID NOT LIKE THE FACT THAT THE HEAT DIDN'T WORK. THE ROOM AND WHOLE FACILITY WAS NOT WELL KEPT AND NEEDED A DEEP CLEANING. WE WILL NOT BE STAYIN EVER AGAIN.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Amber

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Tonya

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not worth the money
We had a room with a door to the outside. To use the hot tub/ pool, you had walk outside. No pool towels so was very cold going back to room. Tub wouldn't drain. Toilet made a weird noise when flushed. Thermastat didn't work well; we were either really hot or too cold with a small adjustment. Breakfast was minimal, with cereal, yogurt, toast, and Belgian waffles. Our room wasn't overly dirty, but definitely not spotless. I would not recommend.
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Bethany

No le gustó: Servicio y personal
Lobby seevice
Nobody was at the frint desk when we tried to chexk out, so we had to write down the room number and name, and take photo and call evidence that we were there.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very friendly staff. Super easy check in. No way to control the temperature in the room. It was over 80 degrees. Super noisy machines or something running in the hallway near the room. Maybe it was part of the pool room? Breakfast was very limited
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Glenda

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Julie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Melody

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff was quite kind. The building needs repair
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Madonna

Se hospedó 1 noche en septiembre de 2023