6/10 Aceptable
Marco S.
22 jul. 2025
Somehow, after booking through VRBO, we got our reservation transferred to something Vacassa, which is another app platform. Well, its worthless, and whoever manages the unit for Vacassa was non responsive. One example was we could not connect to the internet, and the only way to contact Vacassa is through text or the app. We attempted both, and recieved only platitudes like "we're sorry to hear that", and "well create a ticket", then no resolution. Second, the downstairs toilet did not flush, several windows did not have screens, the master bedroom ceiling fan did ot have a remote to change the speed of the fan, and a half dozen other inconveniences. Overall, both the management and the unit needs some TLC! Other than all that, its Telluride, and the views were incredible!
Marco S.
Se hospedó 3 noches en julio de 2025