The Hawthorns: Tours y Actividades

We checked in late and the clear instructions were great, but throughout our 2 day stay we never saw any staff, very limited tea/coffee in room and we had to pay if we wanted more, water in rooms was not drinking water, we were provided with one bottle.for two days! and as there was no one around to ask for more ended up buying more ourselves to use, breakfast very disappointing and expensive, bed was comfortable