Vacaciones de lujo en Valle de Alexander

Todo estuvo excelente y lo mejor dentro del Pier 39, un lugar muy genial y bonito.

Muy buen servicio y las instalaciones excelentes

Excelentes instalaciones e inmejorable ubicación!

Very nice hotel, terrible experience while checking in, came up with a very unfriendly, unprofessional lady who wouldn't help me register, because of a misunderstanding about my reservation. She told me "talk directly to Expedia". I wrote a letter to the management of the hotel, and they answered very quickly and helped me with everything. Everything else from there on was great. It's incredible how this kind of hotels can allow themselves to have staff members that will only make them lose customers.

Excelentes instalaciones e inmejorable ubicación!

Muy buen servicio y las instalaciones excelentes

Very nice hotel, terrible experience while checking in, came up with a very unfriendly, unprofessional lady who wouldn't help me register, because of a misunderstanding about my reservation. She told me "talk directly to Expedia". I wrote a letter to the management of the hotel, and they answered very quickly and helped me with everything. Everything else from there on was great. It's incredible how this kind of hotels can allow themselves to have staff members that will only make them lose customers.

Rude staff at checkin, he couldn’t find the reservation, we had to wait almost 30 min. The man that was checking us in even dropped my phone while looking at the reservation confirmation (accidentally, but still, he was not very careful). All additional staff were great.

Excelentes instalaciones e inmejorable ubicación!

Rooms were clean and stores were close

Muy buena opción, habitaciones muy generosas y bien ubicado

Great breakfast and bar