Vacaciones todo incluido en Puntarenas

Really bad experience, there was cero costumer service , it’s seems that they did not like to work , you pay a lot of money to take some days and relax and that was the least we did. Hotel is not bad but there is no costumer attentions. They won’t serve you water at the restaurants , nor cofee in the morning we need to go and ask for cofee. Food was awful every day was the same thing . They don’t say thank you or welcome , when we got there no one receive us we had to carry our luggage to the room ourselves , they don’t salute, personal does not now how treat people they were rude. We where there for 6 days and from day one we wanted to be back home. Don’t recommend this hotel

Really bad experience, there was cero costumer service , it’s seems that they did not like to work , you pay a lot of money to take some days and relax and that was the least we did. Hotel is not bad but there is no costumer attentions. They won’t serve you water at the restaurants , nor cofee in the morning we need to go and ask for cofee. Food was awful every day was the same thing . They don’t say thank you or welcome , when we got there no one receive us we had to carry our luggage to the room ourselves , they don’t salute, personal does not now how treat people they were rude. We where there for 6 days and from day one we wanted to be back home. Don’t recommend this hotel