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"The room is so inviting and nice and the staff makes all the difference. The breakfast spread is amazing too. The room was ready for me when I arrived late the the staff there took time to make sure I settled in. The surrounding has no lack of food and beverages and it’s right next to Ascis shop."

"Our room was beautiful. The hotel is conveniently located. The staff were all nice and accommodating."

"Máximo servicio "

"We stayed in the hotel for the three nights and it is one of the hotels with the best service we have stayed in. The staff in the reception, and restaurant are super friendly, warm and helpful. Our room was very spacious and with a local feel "

"Beautiful hotel, good food, and amazing service!! I wish I could stay longer. The location is also great to walk around. It is totally worth it over any other lower cost hotel."

"La ubicación es excelente cerca de las mejores tiendas y lugares turisticos de Hanoi. El desayuno es delicioso, las camas super comodas y limpio. Lo mejor es la calidad humana del personal, todos son super atentos en lo personal agradezco a Carlos quien me ayudó con la coordinación de transportes a Sapa. Genial todo regresaré a este hotel cuando vuelva a Hanoi"

"Location is perfect! No noisy street. Perfect staff and food! Best Hanoi Hotel in the Old Quarter!!"

"My time at Meritel was the best. Katy made me feel so comfortable and welcome at every moment. She was so kind, supportive and provided the best tips at any time to enjoy my staying at Hanoi. Definitely will come back for the great customer service Katy provided"

"Solo estuve una noche nos ofrecieron una habitación más grande a la reservada y fueron muy atentos en todo "