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Opiniones de Lobstick Lodge

2.5 out of 5
Lobstick Lodge
94 Geikie St, Po Box 1200, Jasper, AB

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 351 de 1119 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 385 de 1119 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 206 de 1119 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 111 de 1119 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 66 de 1119 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

ALEJANDRO

Viaje familiar
Limpio y bien pero caro vs la calidad del cuarto
Se hospedó 2 noches en julio de 2023
Respuesta de Pavel Myska, el 24 jul. 2023
Dear ALEJANDRO,Thank you for your recent visit to Lobstick Lodge. I was pleased to read you found the property and room clean and good. I regret that you found the property too expensive for the quality of the room.Thank you again for your feedback, and we appreciate your business.Warm regards,Pavel MyskaGuest Services Manager

10/10 Excelente

Zuleyma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tiene varias entradas para llegar a tu habitación
Se hospedó 2 noches en agosto de 2022
Respuesta de Jack, el 2 sept. 2022
Hello Zuleyma, Thank you for joining us at the Lobstick Lodge on your recent visit to Jasper. Your feedback is important. I appreciate the time you took to write us a review. I hope to welcome you back on your next visit to Jasper National Park! Sincerely, Jack Front Office Manager

8/10 Bueno

ERICK

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The hotel has a good location, and although old it is well maintained. We had a small kitchen which is convenient when you have kids.
Se hospedó 2 noches en agosto de 2022
Respuesta de Pavel Myska, el 26 ago. 2022
Hello ERICK,Thank you for taking the time to leave us with your review. I am happy to read you found the hotel's location good and the building well maintained.We appreciate your business and hope to welcome you back in the future.Kind regards,Pavel MyskaGuest Services Manager

8/10 Bueno

Gregory

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It's Ok
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Tory

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de Florian Vogt, el 23 may. 2024
Hello Tory,We appreciate your time to leave us with your review. I am glad to read that you had a nice stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Erwin

Viaje familiar
Le gustó: Servicio y personal
Location is convenient.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt, el 23 may. 2024
Hello Erwin,We appreciate your time to leave us with your review. I am glad to read that you found our location to be convenient. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Michael

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is walkable. Quiet place and lots of parking spaces available.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt, el 23 may. 2024
Hello Michael,Thank you for taking the time to leave us with your review. We are pleased to read that you enjoyed the quiet location and the plentiful parking. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Alannah

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt, el 23 may. 2024
Hello Alannah,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 18 may. 2024
Hello Nicole,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Bryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location is away from downtown but an easy walk to downtown. Very quiet, parking, room is clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 16 may. 2024
Hello Bryan,Thank you for taking the time to leave us with your review. I am glad to read that you liked the quiet location, the cleanliness and available parking. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Wanita

There was no wifi. And I had no clock and the coffee maker did not work
Se hospedó 2 noches en mayo de 2024
Respuesta de Florian Vogt , el 16 may. 2024
Dear Wanita,We appreciate your time to leave us with your review. I am sorry about the Wi-Fi and room. Issues you were experiencing. Our front desk team in cooperation with our Houseperson is always available to help with any questions that might come up during a stay. Thank you for your business.Kind regards, Florian Vogt Guest Services Supervisor

10/10 Excelente

Manpreet

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time I booked from Expedia and it was amazing..I really enjoyed my trip with family even the staff was really good.i would definitely recommend to everyone
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt, el 23 may. 2024
Hello Manpreet,Your time to leave us with your review is appreciated. We are delighted to read that you had an amazing stay with us and liked our staff. Thank you for your business and for making the Lobstick Lodge your place to stay in the town of Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Davina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt, el 15 may. 2024
Hello Davina,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Bernice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We found the room very warm at night, and difficult to cool to a comfortable temperature
Se hospedó 2 noches en mayo de 2024
Respuesta de Florian Vogt, el 10 may. 2024
Hello Bernice,We appreciate your time to leave us with your review. Our front desk team is always available to provide a fan for the room. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Jon

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en mayo de 2024
Respuesta de Florian Vogt, el 10 may. 2024
Hello Jon,We appreciate your time to leave us with your review. I am glad to read that you had an enjoyable stay with us. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Breanne

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
Only thing missing is a microwave in the room
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 3 may. 2024
Hello Breanne,We appreciate your time to leave us with your review. Our Deluxe rooms are not equipped with a microwave, which is stated online. Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Our stay was fine, the rooms were clean and as expected, the pool area was nice. There was only cable tv, which I am not used to anymore with all the at home streaming services. The room was incredibly hot and we had to keep the windows open the whole time. At least there were two fans that helped. One small thing - the outlets are about 5 feet above the floor and the kettle cord would not reach when the kettle sat on table and there was no place else to set it safely... So that was very strange. The lady at the front desk was friendly and the price was right. There did not seem to be a sit down restaurant available as the website indicates however.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 3 may. 2024
Hello Barbara,We appreciate your time to leave us with your review. I am glad to read that you enjoyed the cleanliness, our pool area, and the value for price. Our neighboring sister’s property is equipped with a sit-down restaurant which is an option as well. Your business is appreciated. Kind regards,Florian VogtGuest Services Supervisor

8/10 Bueno

Jess

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de Florian Vogt , el 26 abr. 2024
Hello Jess, We appreciate your time to leave us with your review. I am glad to read that you liked your stay with us. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Katelyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super quiet, clean, nice outdoor hot tub. Staff was great, walkable to Main Street with restaurants or a super quick cab.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 24 abr. 2024
Hello Katelyn,Thank you for your recent visit to the Lobstick Lodge. I am glad to read that you enjoyed the quiet location, the cleanliness, the outdoor hot tub, and our amazing staff. Your business is appreciated and thank you for staying with us during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Mary

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The hot tub is advertised but not in use. It’s one of the reasons we booked. The lights in bedroom didn’t work. No bedside plug available
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 24 abr. 2024
Hello Mary,We appreciate your time to leave us with your review. I am sorry about the issues you were experiencing in your room. Our front desk team in cooperation with our Maintenance is always available and happy to help with any issues that might arise during a stay. Our sister’s property is also equipped with a hot tub that can be used as well. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Crystal

Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt, el 15 may. 2024
Hello Crystal,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Florian Vogt , el 3 may. 2024
Hello Marc,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Eric

Le gustó: Servicio y personal
Good low budget place to stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 24 abr. 2024
Hello Eric,We appreciate your time to leave us with your review and calling the hotel good value for money. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Jody

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Old hot tub outside and they use to have three outside now there’s only one the one inside isn’t working place is just getting old but still decently clean for the age
Se hospedó 5 noches en abril de 2024
Respuesta de Florian Vogt , el 24 abr. 2024
Hello Jody,Your time to leave us with your review is appreciated. We are glad to read that you enjoyed the hotel’s cleanliness. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Mitchelle

Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 10 may. 2024
Hello Mitchelle,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Myazan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Florian Vogt , el 19 abr. 2024
Hello Myazan,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Kristof

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just small things like heater didn’t work in the room. And stove in the kitchen, not all burners was functional properly. Not big deal but service department should do some maintenance.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 17 abr. 2024
Hello Kristof,Your time to leave us with your review is appreciated. I am sorry about the issues you were experiencing in your room. Our front office team in cooperation with our Maintenance is always available and happy to help with any issues that might come up during a stay. Your feedback is important to us. I will relay this to the appropriate department. Thank you for your business and we hope that you will give us another chance in the future. Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Elizabeth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Front staff friendly No air conditioning would not recommend staying in the summer Stuff from previous visitors left under the beds Tv remote was found under the bed with no backing Pool was fun but small if multiple people are down there would be very crowded Indoor hot tub closed did not visit the outside hot tub Beds comfy Room was right beside the front desk and could hear all traffic in the lobby
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 13 abr. 2024
Hello Elizabeth, We appreciate your time to leave us with your review. I am glad to read that you enjoyed the pool, your comfortable bed, and our amazing staff.We are terribly sorry about the cleanliness issues that you encountered in your room. Our front desk team is always available and happy to help regarding a room move based upon availability. Your feedback is appreciated, and I will forward this to the appropriate department. Thank you for your business and we hope that you will give us another chance the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Neil Ryann

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
All staff are very polite and helpfull, room is clean and cozy but Our tub @ room 258 is clogged! And all power outlet is too high for the kettle cord.
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 14 abr. 2024
Hello Neil,Your time to leave us with your review is appreciated. I am delighted to read that you enjoyed your cozy room, the cleanliness, and our amazing staff. Our front desk team in cooperation with our Maintenance is always available and happy to help with any issues that might arise during a stay. Thank you for your business and for staying with us during your time Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Grant

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loud in room. Early morning meeting right beside our room. Woke us up early. Nice room with good amenities. Probably would consider other properties first if all else is equal.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 10 abr. 2024
Hello Grant,We appreciate your time to leave us with your review. I am sorry about the early morning disturbance you faced. Our front desk in cooperation with our Security is always available and committed to ensuring that every guest has an enjoyable stay with us. Your business is appreciated, and we hope that you consider our hotel for future visits.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

James

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Florian Vogt , el 9 abr. 2024
Hello James,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Hailey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 9 abr. 2024
Hello Hailey,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Jonathan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property.
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 6 abr. 2024
Hello Jonathan,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us and like our hotel. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

4/10 Malo

Betty

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I’m thankful Jasper was so beautiful because this hotel was anything but that. We had no housekeeping check in during our 4 day vacation, we had to ask for fresh linens and when doing so we felt we were “inconveniencing” the staff. The indoor hot tub was closed for repairs therefore made the outdoor hot tub extremely hard to utilize when so many other people were doing so. Cleanliness needs to be worked on in the pool area and in the rooms.
Se hospedó 3 noches en marzo de 2024
Respuesta de Florian Vogt , el 5 abr. 2024
Dear Betty,Your time to leave us with your review is appreciated. We are sorry about the issues you were facing during your stay. Our Stayover Service is upon request which is mentioned on Check-In. The neighboring sister’s property is also equipped with a hot tub that is available to use as well. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Isabel

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel!
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 3 abr. 2024
Hello Isabel,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business and for making the Lobstick Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Tetiana

Super
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 3 abr. 2024
Hello Tetiana,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business and for making the Lobstick Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Jie

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 29 mar. 2024
Hello Jie,Your time to leave us with your review is appreciated. We are pleased to read that you had a good stay with us and thank you for choosing the Lobstick Lodge as your place to stay in the Canadian Rockies.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Toby

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The rooms were excessively warm. Very difficult to sleep at night.
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 28 mar. 2024
Hello Toby, Thank you for your recent visit to the Lobstick Lodge. We are sorry about the temperature issues you were facing in the room. Our front desk in cooperation with our Maintenance is always available and happy to help with any questions that might come up during a stay. Your business is appreciated, and we hope that you consider our hotel for future visits.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Denis

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Nice stay. Hotel starting to show its age.
Se hospedó 2 noches en febrero de 2024
Respuesta de Florian Vogt , el 28 mar. 2024
Hello Denis,We appreciate your time to leave us with your review. I am glad to read that you had a nice stay with us.Your business is appreciated and thank you for staying at the Lobstick Lodge during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

tyler

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great value for the price. Kitchen was decent and beds clean.
Se hospedó 3 noches en marzo de 2024
Respuesta de Florian Vogt , el 28 mar. 2024
Hello Tyler,Thank you for taking the time to leave us with your review. I am glad to read that you enjoyed the kitchen, the cleanliness, and the overall value for money.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Daniel C

Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 27 mar. 2024
Hello Daniel,Your time to leave us with your review is appreciated. We are sorry to read that your stay with us was not optimal.Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Aceptable

Marjorie

Viaje familiar con niños
No le gustó: Servicios
They dont have a personal tootbrush and toothpaste
Se hospedó 1 noche en marzo de 2024
Respuesta de Florian Vogt , el 28 mar. 2024
Hello Marjorie,Your time to leave us with your review is appreciated. We apologize for any miscommunication that might have happened, but we do have Dental Sets available. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Feng

Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 9 abr. 2024
Hello Feng,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were nice and large.
Se hospedó 1 noche en marzo de 2024
Respuesta de Florian Vogt , el 20 mar. 2024
Hello Wendy,We appreciate your time to leave us with your review. I am delighted to read that you enjoyed our spacious rooms. Thank you for your business and for making the Lobstick Lodge your place to stay in Jasper. Kind regards,Florian VogtGuest Services Supervisor

8/10 Bueno

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property
Se hospedó 1 noche en marzo de 2024
Respuesta de Florian Vogt , el 13 mar. 2024
Hello Robert,Thank you for taking the time to leave us with such a great review. We are glad to read that you enjoyed the Lobstick Lodge, and we look forward to welcoming you back the next time you are in Jasper.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Taylor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property, a little outdated but clean and welcoming
Se hospedó 4 noches en marzo de 2024
Respuesta de Florian Vogt , el 13 mar. 2024
Hello Taylor,We appreciate your time to leave us with such a great review. I am glad to read that you enjoyed our hotel, the cleanliness, and our welcoming staff. Your business is appreciated, and we look forward to welcoming you back soon the next time you are in Jasper. Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Kevin

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Overall a decent hotel. They still have not fixed the heating so the rooms are way too hot to sleep.
Se hospedó 3 noches en marzo de 2024
Respuesta de Florian Vogt , el 13 mar. 2024
Hello Kevin, Your time to leave us with your review is appreciated. All our rooms can be controlled via a thermostat. Our front office team in cooperation with our Maintenance is always available to help with any questions that might come up during a stay. We appreciate your business and hope that you will give us another chance the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

4/10 Malo

Jessie

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 13 mar. 2024
Hello Jessie,Thank you for taking the time to leave us with your review. We are sorry that your stay with us was not optimal. Our front office team is always available and happy to help. Your business is appreciated, and we hope that you consider our hotel for future visits. Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

CHIUNG HAO

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Rare to find double kind size beds for the family to have restful nights during ski trip.
Se hospedó 3 noches en marzo de 2024
Respuesta de Florian Vogt , el 13 mar. 2024
Hello Chiung Hao,Thank you for your recent visit to the Lobstick Lodge. I am glad to read that you enjoyed the option to have to 2 King size beds in your room. Your business is appreciated, and we look forward to welcoming you back the next time you are in the Canadian Rockies. Kind regards,Florian Vogt Guest Services Supervisor

4/10 Malo

Mary Beth

No le gustó: Limpieza, servicio y personal, servicios
Stayed only for one night for a 2 queen size bedroom suite . It’s a good location but something needs to update , the elevator seems to be run down and old as it s making sounds and feel scary . As we enter the room something was off with the smell of the room not sure if it’s because the place was old or the rustic smell or the carpet. The nespressp needs to be clean we need to run down water to use it but end up not using it at all ( not sure if it’s clean) we just use the glass hot water equipment ( and this one had a short cord that needs to be elevated in order to plug it) .in order to charge the phone at your bedised can’t find an outlet and it so inconvenient , the website as well only shows 2 picture of the room for 2 queen size bed and I assumed there will be a microwave in the room but then there is none ,the picture as well in the website showing a hot tub of some sort , yet on actual it was so small , doesn’t match up , back door as well can be easily access by stranger because it was left unlock so the management need to check that . Reception was quite ok , overall this place needs to do some upgrade , it has a good potential due to location hope this will be a good suggestion .
Se hospedó 1 noche en marzo de 2024
Respuesta de Florian Vogt , el 12 abr. 2024
Dear Mary Beth,We appreciate your time to leave us with your review. I am sorry about the issues that you encountered in your room. Our front office staff are always available and happy to help regarding a room move based upon availability. Our back doors get locked at 11pm. Furthermore, we have our own Security to make sure every guest has an enjoyable stay with us. Your business is appreciated and thank you for staying at Lobstick Lodge. Kind regards,Florian Vogt Guest Services Supervisor