4/10 Malo
Raphael Z.
30 ene. 2026
No le gustó: Limpieza
Disappointing stay, serious cleanliness and security issuesThe house was filthy upon arrival. It was not at an acceptable standard, and we had to hire an outside cleaning person at our own expense just to get it to a usable condition. The cleaner herself said the home was in very poor cleaning condition.The grill was completely unusable due to how dirty it was. The dishwasher never worked properly. Toilets clogged repeatedly. The hot tub was not functioning and, according to the pool technician, had apparently been broken for months. Overall, maintenance was clearly lacking.A major concern was security and privacy. Multiple people (pool service, maintenance, others) had the door code and would enter the house without notice. We had teenage girls staying with us, which made this especially unacceptable.After we complained, a cleaner was sent on day one, but she was extremely impolite and also had the door code, which made us uncomfortable raising further issues until we left.Positives: the location is excellent, the pool itself was great, and the house has a lot of space. Unfortunately, given the condition, lack of maintenance, and privacy concerns, it was not worth the cost for a nearly three-week rental.
Raphael Z.
Se hospedó 18 noches en enero de 2026