Search Chalets in Monument

"The staff tried hard to fix our situation We booked our final hotel stay after 10 days of traveling close to the Colorado Springs airport and checked in about 7 o’clock. The room had never been cleaned beds needed to be made dirty towels on the floor, etc. the very, very sweet front desk girl attempted to set up another room, but she only had one left a queen bed so they brought a rollaway and another rollaway mattress both in terrible condition attempted to gather as many extra linens as possible also from the stained pile, not dirty just stained clearly the Internet has overbooked this property and the person who owns and runs. It is doing a very poor job. Very unfortunate. We had to check out at 4 AM in order to make our flight so I will be contacting Expedia and Wyndham for a refund."

"The pillows was extremely hard and uncomfortable, however besides that it is a nice hotel with a super good restaurant."

"We had an all around pleasant stay at the Spark CO Springs. "

"Breakfast was awesome!"

"Overall I am disappointed in my stay. We were on a multi day trip for my niece because she will be going to Colorado College in the fall and they were hosting some events for new students. One of the main reasons we booked with Doubletree is because the pool and hot tub looked way nicer than other hotels. However after we booked and only a couple days before check-in, we were informed that the pool was undergoing reservations but that it would be finished by the time we got there. When getting there, we found out that was not the case and that the pool wasn't going to be ready until the next evening and that it might take a while to heat up. We weren't happy but it was something that we just had to deal with. So, we went down on our 3rd day there and were met with puddles of water around the pool and hot tub, the hot tub being luke warm and the pool freezing. Had we known about the pool issue, we would have booked elsewhere, maybe even a different Hilton property. I stay at a lot of Hilton properties and it has made me question if I should be looking at other hotels to stay at. Especially when I spent a lot of money on this stay at Hilton."

"We checked in the staff was friendly. The hotel has a bar now but it opens late. If you are handicapped the beds are pretty high. The room was clean, the bed covers just looked old. At 5:30pm they hold a dinner like Kick-Back is what the call it. There was meatballs in gravey, mashed potatoes, salad, hot dogs, mixed warm veggies, vegetable soup. Parents or adults can enjoy 2 adult beverages. They have coffee, tea, hot chocolate and a soda machine. The down side is people would put there personal cups up to the spouts " dont be that person". There is popcorn and lime water in the check in. The pool is an inside to the outside and back. There is a hot tub and 1 bathroom in the pool area. They have comfy chairs, tables and provide towels. Im unsure about the work out area. The pillows on the bed fall between the bed and wall while sleeping. The shower has body wash, shampoo and conditioner on the wall. We had a light from the outside shinning right into our room. When you close the curtains it helps. Beds are firm. Breakfast I think is 6:30 am to 9 am. Scrambled eggs, pancakes, biscuts and gravy, juice, cereal, hard boild eggs, breads, make your own waffles, sasuage and oatmeal. The worst part only strawberry yogurt. Im allergic and eat yogert for breakfast. Please put vanilla or plain yogurt as well. I could not eat 99% of the foods due to allergies it was disappointing. But nice they have breakfast. So many military people stay there too. Sooo many!!!"

"Very Clean "

"Woke up to Piles Peak, and beautiful sunrise. Oh and the hotel was great"

"Outdoors area is nice, the rooms weren’t fully sealed under the walls meaning bugs were able to get in. "