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Opiniones de Hotel Cataleya Bavaro

3 out of 5
Hotel Cataleya Bavaro
Avenida Italia, Punta Cana, La Altagracia

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 10 de 25 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 25 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 25 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 25 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 25 opiniones" "

7.6/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jenika

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Orlando

Le gustó: Servicio y personal
La seguridad de las puertas de las habitaciones aunque no tuve ningun problema o incidente no me parece muy segura tienen yales muy simple como de puerta de baño solo eso
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Joel

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jenika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Thanks , el 21 abr. 2024
Gracias

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy lindo todo, me gustó la experiencia
Se hospedó 1 noche en febrero de 2024
Respuesta de Gracias, el 28 mar. 2024
Gracias

8/10 Bueno

Deborah

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Only issues I found were I needed to ask for another towel for 2nd guest and more toilet paper. They didn't really have someone come to clean or change sheets/trash over 4 nights. Had to ask for more toilet paper. The water flow sometimes was choppy like alternating between strong and weak flow. However it was very clean. The only thing missing from room is a nice big mirror and the room is a bit small in terms of space. Overall nice place to stay for the price. I would return. Just be prepared for music downstairs/outside from around 8pm. restaurant included is nice as well, very good food prices/quality.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Ivette

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a farely decent experience. They haven’t changed the signs so its the old Hotel Garden. You can read it from the main street. It was very clean, staff was kind, really enjoyed the Dominican breakfast with mangu and cafe every morning. It's basic, don't expect luxury but it has all you need for a quick stay. It gets a little loud until 2am so my earplugs helped, didn't bother me much. Restaurants and some gifts shops are walking distance and beach is near by. Parking was safe and around the corner.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Krystle

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The hotel is extremely hard to find and it is because the name of the building is not the name of the hotel on expedia's website. The name on the door is the garden hotel. I prepaid for the hotel and the guy charged me an additional $12 when I arrived because he said that Expedia had his rate too low. The $12 that he used was actually my one key cash though. So whatever discount you have, if you use it at this hotel then he will take it back when you arrive or you cannot get into your room. He assured me there would be no additional charges after that though. They only gave us 1 towel. We had a quarter role of tissue when we arrived. We ran out after the next morning. Went downstairs to ask for another roll and the front desk agent told us that we had to go buy a roll at the store ourselves because they didn't have it. The room itself was great for the price and there is air condition and hot water. You will need to take a taxi or an Uber to get to the beach though.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Chaddrick, Old Harbour

Le gustó: Limpieza
No le gustó: Servicio y personal
The place and stay are fine, my problem is that upon arrival the host charged me an additional fee because Expedia took a cut for their services but he wanted his full per-night pay especially since I was only staying 1 night, which meant I had to pay his fees for using Expedia or else he wasn't gonna let me in even though I paid what was advertised online... The wifi in the room was very weak too but it's ok when in the lobby.

6/10 Aceptable

ricardo

Viaje en pareja
No le gustó: Servicios
First of all, I would have to rate this a five out of 10. When you go on the balcony, you could smell feces coming from across the disposal plant of the hotel, which was a big turn-off for me. There was no maintenance of the room, nor even a broom to keep the room tidy. As for the bathroom, there was only a half glass and broken soap dispensers that were dirty. To make matters worse, checkout was at 12:00, and by 10:15, the lights were locked off, the AC was turned off, and the water. When I checked with the person at the front desk, they informed me that checkout was at 11:00. That is so unprofessional, and I will never go back to that hotel in a million years.
Se hospedó 7 noches en marzo de 2024
Respuesta de Gracias, el 2 abr. 2024
Siento mucho su experiencia. Tomaremos medidas con los trabajadores del hotel.Graciaspor su cmentario

10/10 Excelente

Janell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good service!
Se hospedó 1 noche en marzo de 2024
Respuesta de Gracias, el 2 abr. 2024
Gracias

2/10 Terrible

Jose Torres

Viaje en grupo
No le gustó: Servicio y personal
Mala experiencia, es peligroso y tiene poca seguridad.
Se hospedó 4 noches en marzo de 2024
Respuesta de Falso, el 28 mar. 2024
Eso es incierto! El area es segura y el hotel tiene seguridad las 24 horas. En cambio, usted se ha comportado de manera vulgar y dejo un desastre en la habitacin.Gracias

4/10 Malo

veronica

No le gustó: Limpieza y servicio y personal
No good
Se hospedó 4 noches en marzo de 2024
Respuesta de Jesus G., el 27 mar. 2024
Hello,What happened? What is the reason for such a bad score?

8/10 Bueno

Anthony Russell

Se hospedó 4 noches en marzo de 2024
Respuesta de Gracias, el 28 mar. 2024
Gracias

8/10 Bueno

Deborah

Se hospedó 2 noches en marzo de 2024
Respuesta de Gracias, el 28 mar. 2024
Gracias

6/10 Aceptable

Ahmad r

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Shower pressure was low
Se hospedó 3 noches en marzo de 2024
Respuesta de Sorry for that, el 22 mar. 2024
Yes, sometimes we have that little problem, but we are solving it.

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located in a prime location with the best Punta Cana nightlife and casinos in walking distance. There are also a significant amount of restaurants and amenities around the block. I was given a huge room with two beds, air conditioning, beautiful decor, fast wifi and clean sheets. The manager was super helpful and there are also staff around who will help you with anything you need at any time. Great value for money, would highly recommend!
Se hospedó 2 noches en marzo de 2024
Respuesta de Thanks , el 22 mar. 2024
thank you

8/10 Bueno

Johanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is nice but nobody knew where the hotel was located. I was around area for 45 min looking for the hotel. Hotel needs more signs
Se hospedó 1 noche en marzo de 2024
Respuesta de Gracias, el 28 mar. 2024
Gracias

10/10 Excelente

Jacek

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place with nice Staff ...
Se hospedó 6 noches en febrero de 2024
Respuesta de Gracias, el 28 mar. 2024
Gracias