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El Delfin Hotel y Restaurante

Propiedad de 3.0 estrellas

Elige las fechas para ver precios

Opiniones

8.6 de 10,
Excelente

Servicios principales

  • Tina de hidromasaje
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Gimnasio
  • Bar
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El precio actual es de $696 MXN
$849 MXN en total
impuestos y cargos incluidos
23 jun. - 24 jun.
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Políticas

Check-in

Inicio de check-in: 15:00. Fin de check-in 23:00

Check-in fuera del horario establecido sujeto a disponibilidad

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 12:00

Instrucciones especiales de check-in

La propiedad ofrece servicios de traslado desde el aeropuerto (pueden aplicar cargos). Los huéspedes deberán ponerse en contacto con la propiedad con su información de llegada antes de viajar, utilizando los datos que aparecen en la confirmación de la reservación.

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

Se puede hospedar gratis un menor de hasta 10 años siempre y cuando utilice las camas existentes de la habitación de su padre o tutor.

No hay camas extra disponibles.

No hay cunas disponibles.

Formas de pago

Información importante

Opciones extra

  • Traslado desde/hacia el aeropuerto: USD 110 por vehículo solo ida.

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito
Hay formas de pago disponibles para evitar el uso de efectivo
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Avisos importantes

Esta propiedad no tiene elevador

Preguntas frecuentes

¿El Delfin Hotel y Restaurante acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en El Delfin Hotel y Restaurante?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en El Delfin Hotel y Restaurante?

Inicio de check-in: 15:00. Fin de check-in: 23:00. Es posible hacer el check-in después de la hora establecida, en un horario limitado.

¿A qué hora es el check-out en El Delfin Hotel y Restaurante?

El check-out es a las 12:00.

¿El Delfin Hotel y Restaurante ofrece traslado al aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto (previa solicitud). Aplica un cargo de USD 110 por vehículo.

¿Dónde se encuentra El Delfin Hotel y Restaurante?

Este hotel de playa se encuentra en San Pedro La Laguna, a 2 km de Iglesia de San Pedro y Lago de Atitlán. Calle del Café y La Calle de los Sombreros también se encuentran a 3 km (2 mi).

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

8.6

Excelente

9.0

Limpieza

8.4

Ubicación

8.6

Servicio y personal

8.6

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 20 de 39 opiniones
Puntuación de 8, es decir, Bueno. Basada en 11 de 39 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 5 de 39 opiniones
Puntuación de 4, es decir, Malo. Basada en 3 de 39 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 39 opiniones

Opiniones

Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La limpieza era muy buena, una super atención del personal. La ubicacion muy centrica
Se hospedó 1 noche en abril de 2021
Opinión verificada

10/10 Excelente

JuanCarlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien y muy limpio y excelente hotel buena ubicación personal muy amable y atento
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

10/10 Excelente

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

buena presentación

La limpieza es muy buena, solamente recomiendo no llegar en carro ya que es un poco dificil transitar en las calles
Se hospedó 1 noche en febrero de 2019
Opinión verificada

8/10 Buena

Alvaro Rene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Justo por lo que se paga

Todo estuvo bien, solo en la noche hubo mucho calor y no tienen A/C
Se hospedó 1 noche en julio de 2018
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones

Set your expectations

This is a hostel town so the quality of hotels is a bit tough. This is like out one of the better hotels but it is by no means a 3 star. I had to kill about 10 bugs in the room. There is no AC which would be fine but the windows don’t have screens so you choose between more bugs and a warm room. I chose warm room and still had plenty of ‘visitors’. The balcony door has no lock and there is no safe in the room. Honestly I think this is what is to be expected in this town so I don’t think there is anything fundamentally wrong with the place. Just be prepared for this experience or stay in a different town if you prefer more traditional hotel comforts. The host was wonderfully kind. If you want to stay in San Pedro then do give them a chance as they are likely one of the better places in the town. Definitely more of a 2 star experience.
Se hospedó 1 noche en mayo de 2021
Opinión verificada

8/10 Buena

Terry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice little hotel with a good breakfast. Rooms are clean and modern, more so than in other places in Guatemala. A bit of a walk to the center of San Pedro is the only downside. Staff were very friendly and helpful.
Se hospedó 2 noches en febrero de 2020
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Comfortable place, overcharged us for the room.

Big comfortable bed, loved that they had filtered water available, clean place. Only problem is that we were charged more than what we were quoted. The hotel refused to give us change, and suddenly dropped the exchange rate on us. Tip- pay in Quetzales.
Se hospedó 1 noche en febrero de 2020
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza
Basic accomodations, choose another place if available. We can late to town so only this place was available. We had to clean outvthe “suicide” shower heads in order to get water to flow, bathroom didn’t seem real clean, wastebaskets were full. Nice people but not impressed overall. It’s pretty cheap though.
Se hospedó 1 noche en febrero de 2020
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal

DO NOT USE STAFF TO BOOK SHUTTLES/CARS

DO NOT BOOK SHUTTLE SERVICE THROUGH HOTEL. We were totally ripped off, a "shared private car with one other couple at the hotel" turned out to be a multi-stop bus trip with a group of 12. A 2.5 hour ride ended up being 6 hours. At one point, when we were asked to get off the bus and wait an hour for another we said forget it and took an uber for the last hour. Wasted an entire day. Worst part was we had to pay cash so no refunds can come our way. The place is old and minimal, what you would expect for the price. Bathrooms were updated and beds were very comfortable.
Se hospedó 1 noche en enero de 2020
Opinión verificada

6/10 Aceptable

Hye Kyung

No le gustó: Servicio y personal
조식포함이었으나 가격이 예약시보다 올랐다는 이유로 ㅇ조식을 주지 않으려함. 스탭이 너무 친절함
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

6/10 Aceptable

Ekaterina

Le gustó: Limpieza y condiciones de la propiedad

Overcharging

The manager could not find our reservation, but has re-created one. Also, we were overcharged for both of the rooms. There was no one at the front desk when we got downstairs at 6:30am, and no one got in to the hotel until 8am. Also, the promised breakfast at 7am-7:30am was prepped for us only at 8:45am. The front desk lady was the highlight of the stay: she was very nice and the only one who apologized to us for the inconvenience: she was running trying to get the breakfast fixed for us, but the manager did not really accepted the feedback and still overcharged us for each room by about $10.00x2=$20.00 from the agreed price on the hotels.com. Our family would not stay here again :(
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

10/10 Excelente

Ilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good hotel

Good for the budget. The staff was very nice and helpful. We stayed there in the low season, and the restaurant was usually empty and didn't look very inviting, so we ate at one of the multiple good restaurants at a short walking distance. The location is close to everything in San Pedro. But not much is going on in San Pedro during a heavy rainstorm, so in hindsight we'd probably prefer to stay in San Marcos, which seems more pleasant and lively during the low season as people seem to stay there for longer periods.
Se hospedó 3 noches en octubre de 2019
Opinión verificada

10/10 Excelente

Tomer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Lovely hotel!

Amazing stay!! We loved it very much. The staff were so nice and welcoming. The room is big and clean. The stay includes coffee and tea all day long (they even brought it to our room), fabulous breakfast, gym and jacuzzi all without extra charge.
Se hospedó 1 noche en octubre de 2019
Opinión verificada

8/10 Buena

kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

San Pedro

Had a wonderful stay here, everyone from the owner to the ladies that cooked breakfast and took care of the rooms were very friendly, kind and always there to help. The area is safe to walk around at night plenty of restaurants near by and only a 10min walk from the boat taxis. Room as advertised, good price, great people :)
Se hospedó 6 noches en junio de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of the hotel was perfect for my boyfriend and I. The room was clean and located near lots of resturants and near one of the main streets in San Pedro. Next to the hotel was a pretty descent gym which as quest of the hotel we got to use the gym for free. The breakfast was delicious, fresh, and complementary. I had pancakes, fresh orange jucie and eggs. But what I liked the most of my stay at El Delfin was the customer service provided by the owner. We couldnt make it to our reservationthe first night so he reimburse us half of the fee which he did not need to. Secondly he coordinated our 4am hike to Indian Nose (tour guide and transportation). And lastly I happen to have forgotten my brand new iPhone xs at the resturant located in the hotel after we had already checked out. I didnt realize it missing until the owner found us at a near by store. He had gone all the way to the docks trying to find us to return my phone. I would totally recommend staying here!
Se hospedó 2 noches en mayo de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Manuel (Delfin) and his family and staff were extremely helpful, cheerful and dedicated to making our stay enjoyable and comfortable. Thank you Manuel, Clara, et al for a wonderful experience!
Se hospedó 4 noches en febrero de 2019
Opinión verificada

10/10 Excelente

Mathias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Amazing stay, very nice staff and owner :)

Amazing value for money - great breakfast included
Se hospedó 2 noches en febrero de 2019
Opinión verificada

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

El Delfin is the best

My friend and I stayed for two nights at El Delfin. We had an incredible stay and the staff went above and beyond to help us. The owner (I forget his name but his nickname is el Delfin) was a great host and very accommodating with our early morning departure. Also the included breakfast was delicious. I would not hesitate to stay here again and recommend this hotel to anyone looking for a hotel in San Pedro.
Se hospedó 2 noches en febrero de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is conveniently located in the lane that runs between San Pedro's two jetties. The area is peaceful and quiet at night and has plenty of eating places. The busier area near the main jetty is around a five-minute walk away. The owners and staff were very hospitable – friendly and helpful. The room was very clean, comfortable and the shower has hot water. Breakfast was good with a nice selection of options and good coffee. I would happily stay here again.
Se hospedó 2 noches en febrero de 2019
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon checking into the hotel, my total bill was 7x more expensive than what was listed on my confirmation email. They were severely trying to overcharge me, and thankfully I had my confirmation email handy and showed him the proper amount. Without any questioning or explanation, he scratched out his super inflated price and wrote down the correct amount. The rooms were okay, but there were tiny bugs all over the bathroom. Also, the rooms were not very well sound proofed, so we could perfectly hear everything above, below and beside us, as well as outside our door. Breakfast was included, but I believe that was the cause of my food poisoning later that day :/
Se hospedó 2 noches en diciembre de 2018
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great staff excellent value

Excellent service, lovely rooms, incredibly clean and tidy, the only downside was the work bring done at the property but this couldn't be helped. The thing that stands out is the really friendly staff who are always smiling and kind.
Se hospedó 2 noches en diciembre de 2018
Opinión verificada

8/10 Buena

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was perfect and our room was clean. The staff were very friendly and helpful booking tours and suggesting recommendations. We ate at the Dolphin Restaurant and it was one of the best meals we had in Guatemala. The only thing preventing me from giving an excellent rating was the inconvenience of the credit card machine not working. Other than than I would highly recommend to others.
Se hospedó 2 noches en noviembre de 2018
Opinión verificada

8/10 Buena

Tomer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel appears to be new and is very clean. The bathroom and shower are spacious and clean. Our bathroom door was squeaking badly and they fixed it the next morning without a problem. The room can use more utility supplies like towel hangers which was actually a problem for our family of four. More shelves won't hurt as well. The biggest let down for us was the inactive restaurant. Upon check in they told us that we can have dinner at their restaurant but then they had to call the cook to come in and then told us that there won't be dinner. The next day the process repeated and eventually we were told that the restaurant is inactive nowadays. There are plenty of restaurants nearby but sometimes after a long day with toddlers even a short walk can be a drag. If you're not planning on spending too much time in the room, this is a fine hotel to stay at.
Se hospedó 3 noches en agosto de 2018
Opinión verificada

10/10 Excelente

Clara C

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Bon sejour

Bon séjour, personnel disponible de jour comme de nuit, hôtel très confortable mais peut être un peu éloigné du bord de lac, et du centre, Je recommande pour le confort et le rapport qualité-prix
Se hospedó 3 noches en abril de 2018
Opinión verificada

10/10 Excelente

cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Mom and pre teen son loved location

Out of center enough to actually be in quiet ! Could catch a tuk tuk or walk easily. We stayed 2 nights. Booked less than a week ahead all went smoothly. Staff was super accommodating.
Se hospedó 2 noches en febrero de 2018