Luna de Miel en Alberta del Sur

Nos encantó, hotel acogedor, restaurante fabuloso, excelente servicio al cliente en la recepción

En el restaurante el cocinero tardó mucho tiempo en preparar los alimentos lo cual hizo que se nos hiciera tarde

This is honestly the first time I’ve ever written a negative review. The hotel itself is beautiful and iconic, and the rooms are very nice. However, the Gatehouse building is far from what I would consider a 5-star experience — the common areas and even the hallways clearly need renovation. Nothing that ruins your stay, but it definitely doesn’t match the Fairmont luxury standard. What truly disappointed me is the lack of security: any tourist can freely access the Living Room and common areas, and unfortunately that’s how my personal belongings were stolen. I asked the hotel for help identifying who took them, and I was told there was nothing they could do and that I should contact the police. I never imagined that in a hotel like Fairmont Banff Springs someone could just walk in and steal from guests. Overall, a beautiful place, but this experience was genuinely sad and very disappointing.

El hotel está bien ubicado la habitación limpia y la atención fue muy buena

En el restaurante el cocinero tardó mucho tiempo en preparar los alimentos lo cual hizo que se nos hiciera tarde

This is honestly the first time I’ve ever written a negative review. The hotel itself is beautiful and iconic, and the rooms are very nice. However, the Gatehouse building is far from what I would consider a 5-star experience — the common areas and even the hallways clearly need renovation. Nothing that ruins your stay, but it definitely doesn’t match the Fairmont luxury standard. What truly disappointed me is the lack of security: any tourist can freely access the Living Room and common areas, and unfortunately that’s how my personal belongings were stolen. I asked the hotel for help identifying who took them, and I was told there was nothing they could do and that I should contact the police. I never imagined that in a hotel like Fairmont Banff Springs someone could just walk in and steal from guests. Overall, a beautiful place, but this experience was genuinely sad and very disappointing.

El hotel está bien ubicado la habitación limpia y la atención fue muy buena

Hotel muy cómodo y bien conservado, las habitaciones son amplias y cómodas. Tiene bonitas vistas a las montañas.

todo muy bien como lo esperado , a excepción de las sabanas de las 2 habitaciones llenas de manchas , terrible !

En el restaurante el cocinero tardó mucho tiempo en preparar los alimentos lo cual hizo que se nos hiciera tarde