Castillos en Dedham Vale

“My experience at this hotel was disappointing. I chose it for one specific reason: the pool and spa, so I could enjoy some time with my 3-year-old son. But when we went to the area, we were told that children are not allowed. This crucial restriction, which should be clearly stated at the time of booking, completely undermined the purpose of our stay. The rooms are basic and dated. The mattress was so soft it affected the quality of sleep, and the overall condition of the accommodation feels...

“The bathroom was small and dirty with mould growing up the pipes behind the wc. The w.c. was filthy in the bowl. The stairs leading to the room - the Stour Room - were dusty with bitts all over The property looks lovely outside but i would not recommend it to anyone and i think you should visit this inn urgently. ”

“Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really . Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse .”

“Prima kamer. Genoeg handdoeken ed, uitstekende douche. Alleen waren de bedden erg slap en wiebelig. Wel goed geslapen. In de kamer was het erg warm, er was geen airco. Alleen een ventilator. De ramen konden een klein beetje open.”

“Clean rooms. Friendly helpful staff. Great breakfast. Themed Canadian style bar & restaurant. Great gym, pool with jacuzzi steam room & sauna. This is our favourite Holiday inn location’ it’s a great get-away & we stay regularly.”

“We were surprised to be told that the kitchen was closed that evening due to an illness of the chef when our dinner reservation was accepted that afternoon by the receptionist. The room was spacious and clean and the bed was comfortable. There was a bar, but the white wine was undrinkable. The continental breakfast was of a poor standard.”