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Opiniones de Owner Rentals at Pelican Grand Beach Resort

3.5 out of 5
Owner Rentals at Pelican Grand Beach Resort
2000 North Ocean Boulevard, Fort Lauderdale, FL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 294 de 612 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 173 de 612 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 612 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 612 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 612 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kenddy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto en general
Se hospedó 1 noche en mayo de 2022
Respuesta de AG, el 3 jul. 2022
Thank you for your review. We do appreciate your kind words.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice and clean, with a beautiful beach and very close to go anywhere. The room that my husband and I was hosted, the carpet was not very clean look so old, the same thing with the bathroom was also old. The furnitures was also old and no have cabinets for the clothes. The only thing a like it was the bed, very comfortable. I Think the room have to have renovated. But the hotel was very nice and clean.
Se hospedó 7 noches en diciembre de 2019
Respuesta de AG, el 18 dic. 2019
Thank you for your stay and your comments. We will take your comments serious.

8/10 Bueno

Samuel, santiago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
preocupacion
maravilloso el hotel muy bueno , el personal muy atento,limpio, lo unico que les recomiendo a ustedes es que averiguen antes si el hotel esta en reparacion , ya que nos toco una ubicacion donde a la 8 de la mañana nos despertaba el ruido de las maquina, y gracias a la gestion del manager nos cambiaron de habitacion sin costo, para tomar en cuenta

8/10 Bueno

Hector, Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy acogedor
Dan ganas de quedarse mucho más tiempo, tener en cuenta que el parqueadero no esta incluido y cuesta 30 la noche.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente vista
Muy buena

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Pelican Recomendable
Recomendable

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Excelente ubicación
PERFECTA, IMPECABLE

10/10 Excelente

Anonimo, Argentina

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Excelente hotel. Unicamente deberian aclarar que el sofa cama del living es para una sola persona y pequeña. Nosotros eramos un matrimonio con dos hijos adolescentes y nos quedo chico el lugar para dormir. Ademas al ser un alquiler a los propietarios no se cuentan con servicio de habitacion. Muy caro el parking

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Ofrecimiento incumplido
Me ofrecieron una habitacion con sala comedor terraza, que contaba con cama King size y Sillon Cama, pues no tenia sillon cama, solo sillon, tuve que pagar un adicional por una cama de hospital.... fue muy incomodo y nos sentimos engañados, el Hotel no se hizo responsable ya que era un tema entre uds. y el owner

10/10 Excelente

Jennifer

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Rafael Brito

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good hotel. Very friendly staff, especially at the beach/pool area and valet parking. The view from room 504 is wonderful. It was great to wake up these days with this stunning view.
Se hospedó 10 noches en diciembre de 2023

2/10 Terrible

Nadia

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No Parking... I had to pay $60 for parking, $150 withheld Additional deposit. As guest staying in a hotel we should not have to pay for parking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de AG, el 18 dic. 2023
Hello Nadia:Thank your for taking the time to create the review.We have always warned our customers that parking at the Pelican and Ft. Lauderdale Beach is very limited. Parking can be quite expensive and that is why we warn against bringing a vehicle.The deposit of 150 is standard in the hotel industry. The hotel does not charge you unless you you charge to the room for food, beverages and parking. All monies are refunded upon checking out, as long as you have no charges.I hope this clarifies the situation a bit more.

6/10 Aceptable

Eugenia J

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de AG, el 17 dic. 2023
Thank you for sharing your review with us. I will share with the Management team...so that they can imporve the service.

10/10 Excelente

Patrice

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AG, el 17 dic. 2023
Patricia:We thank you for your kind review!

10/10 Excelente

Laura

Se hospedó 1 noche en octubre de 2023
Respuesta de AG, el 17 dic. 2023
Hello Laura:Your review is most appreciated!

6/10 Aceptable

Eric

Se hospedó 3 noches en septiembre de 2023
Respuesta de AG, el 17 dic. 2023
Thank you for your review. We will try our best to better the service.

10/10 Excelente

Dave, Mountain Top

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful resort.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Angelo, el 30 sept. 2023
Hello Dave:I want to thank you for your positive review. We do appreciate you and appreciate you took the time to write your review. We very much look forward to welcoming you back in the near future.

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay here. Its our 3rd time.
Se hospedó 2 noches en septiembre de 2023
Respuesta de AG, el 28 sept. 2023
Thank you for your positive review. We really appreciate you as a client and happy to see that you are happy at the Pelican!

8/10 Bueno

Elaine

Se hospedó 1 noche en septiembre de 2023
Respuesta de AG, el 28 sept. 2023
Thank you Elaine. We look forward to having you back real soon!

8/10 Bueno

Nuria

Se hospedó 3 noches en julio de 2023
Respuesta de AG, el 28 sept. 2023
Nuria, it was our pleasure to have you as a guest. We very much enjoyed your company.

8/10 Bueno

Nury

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pelican Grand Beach owner occupied excellent view
The Staff was accommodating. Valet was excellent! The room was not totally cleaned when we arrived, there was sand on the floor as we arrived. I requested cleaning service and was told I had to pay $35.00 to clean. Which I did have it cleaned. I felt I was going to fall. The air is not as we would have liked it, a bit hot. Gorgeous view from the entire room.
Beautiful view
Se hospedó 5 noches en julio de 2023
Respuesta de Angelo, el 16 jul. 2023
We aim to get the highest ratings possible. When the staff is to blame for the lower ratings we take this very serious. We will address the cleanliness of the room and how you were treated. I do apologize.

10/10 Excelente

ARNALDO

Se hospedó 2 noches en mayo de 2023
Respuesta de Angelo, el 16 jul. 2023
Thank you for your wonderful review. You are appreciated!

4/10 Malo

scott

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
I was not happy that the owners room had no shampoo, no soap, no blanket on the bed, the cable tv service was suspended in the room so we had no TV and when you call down to this extremly expensive hotel they tell you that its not there problem and to call the owner in which i didnt have his number. please let me know how i get in touch with this owner
Se hospedó 3 noches en abril de 2023
Respuesta de AG, el 12 jun. 2023
Hello Scott:We do apologize that your stay at the Pelican was not what you expected. The Pelican staff is typically very responsive and has an impeccable record with very good service. And I understand no business can be perfect but at least the staff could have made it better for you. We have sent an email to the General Manager to discuss your stay and the problems associated with your stay. Believe me, we will address this with the utmost importance. Again, we do apologize.

8/10 Bueno

Brittany

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This room is absolutely beautiful. The pictures don’t do the room justice. The bed faces the ocean so every morning you have 3 beautiful large windows to watch the sunrise, as well as a little balcony. The bathroom is very big. I was there with my girlfriends for a girls weekend and we loved the room. The food at the resort was delicious. The only thing that was a little frustrating was check in. The pelican grande didn’t see my reservation the day that we checked in and when I told them I booked through Expedia and show them my itinerary number they kind of got snotty like oh you booked through a third party. The gentleman went in the back to talk to whomever and then told me to have a seat and they would be with us shortly. My friends and I waited for probably 20 mins no one told us what was going on. So I went back up to ask what was going on and had to fill out paperwork and finally they allowed us to start the check in process. We waited in the lobby for 2 hours because we arrived early since check in was at 4. But all of our belongings were just sitting by the front door so I didn’t feel comfortable just leaving them there unsupervised. The lady also told us that we weren’t guaranteed our room would be ready by 4 because checking starts at 4 and once you are checked in, it goes to housekeeping and then they clean your room and once that’s complete you can go to your room. But Pelican Grande gave us breakfast vouchers for one morning for the long wait and mishaps.
Se hospedó 3 noches en abril de 2023
Respuesta de Angelo, el 19 abr. 2023
Hello Brittany:I want to thank you for taking the time to provide us with detailed review. We do take these reviews serious because we care.In response to your review we will take the time to sit with hotel managers to make sure that check in in cleaning of the rooms can be completed in a timely matter.Again, thank you for your patience.Angelo

10/10 Excelente

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pure paradise
The room, the staff, the spa and the entire property were fabulous. We look forward to returning for a longer stay.
Sunrise
View of pool from room balcony
View from the room
Se hospedó 1 noche en marzo de 2023
Respuesta de AG, el 13 mar. 2023
Hello Leslie:I want to thank you for the pictures and your wonderful review. The Pelican is truly a gem and the staff is wonderful also. Glad you got a chance to enjoy our hospitality.Angelo

10/10 Excelente

Leslie

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was amazing. The pictures don't do it justice. The pool area was the best I've seen and the staff are all so friendly and helpful. The beach access was also very easy and clean.
Se hospedó 1 noche en marzo de 2023
Respuesta de AG, el 13 mar. 2023
We so glad you enjoyed your stay! Looking forward to your next stay with us.Angelo

10/10 Excelente

Reginald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place and location
Very good stay!
Se hospedó 7 noches en febrero de 2023
Respuesta de AG, el 4 mar. 2023
Hello Reginald:We sincerely thank you for your review. We appreciate that you had a great time and wish to share with us your comments. Looking forward to your next visit.Angelo

10/10 Excelente

mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room with awesome beachfront view
Se hospedó 1 noche en febrero de 2023
Respuesta de AG, el 8 feb. 2023
Hello Mark:Thank you for your wonderful review. We do appreciate you taking the time to share with us your opinion. This is important to us. We wish to see you real soon again!

10/10 Excelente

Kirsteen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, helpful staff. Nice hotel and we stayed in the most beautiful room. Reasonably priced on a weekend where other resorts loaded their prices due to NHL beach thing! I would stay again.
Se hospedó 1 noche en febrero de 2023
Respuesta de Angelo, el 5 feb. 2023
Thank you for your reviews. We are truly happy you enjoyed yourself. We do look forward to having you back real soon.

10/10 Excelente

Tamas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing view at an amazing property! Cannot wait to come back here again!!!
Se hospedó 1 noche en enero de 2023
Respuesta de Angelo, el 1 feb. 2023
I want to thank you for your review. It matters to us that you enjoy your vacation at the Pelican. We wish you have a safe trip back home.

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Our room was large and the view was amazing. The room was nicely updated. The pool staff was amazing as well as all the staff. The parking was expensive but the car was ready very quickly when we requested it.
Se hospedó 3 noches en enero de 2023
Respuesta de Angelo, el 1 feb. 2023
Thank you for your positive review. We are truly happy you enjoyed your vacation with us. Safe travels!

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AMAZING sunrise! Awesome location and very clean. Will definitely be staying here again.
Respuesta de Angelo, el 24 ene. 2023
Hello Andrea:I want to thank you for your great review. We are very proud of the Pelican Grand Beach Resort and the associates that help to make your stay positively memorable.

10/10 Excelente

Jadira

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room and view was gorgeous!! Will definitely book this exact room in the future. Have already referred it to 4 people.
Respuesta de Angelo, el 24 ene. 2023
Thank you Jadira. Your referrals is much appreciated. We are truly happy that you enjoyed your stay. We hope to see you real soon.

10/10 Excelente

Sasha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved this property! Very friendly staff! Valet only parking. It is $48 a day to park.
Respuesta de Angelo, el 17 dic. 2022
Hello Sasha:Thank you for your review. Pelican is truly a wonderful resort with great oceanfront views. We are happy you enjoyed your stay. We look forward to your next stay with us!

10/10 Excelente

Lu

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Owner room 504 - I read the up & down reviews AFTER I booked, and got worried. But - our experience was perfect! Spacious, clean room. All hotel amenities included. If it were MY owner room, I’d add a chest of drawers, as there weren’t any. Had to live out of our suitcases - but that’s a MINOR concern. Honestly can’t find anything else to complain about!! Hand soap, shower gel, lotion, etc., were all provided. Four large fluffy bath towels! Mini-fridge, microwave, small Keurig. But who needs the Keurig when you can get a delicious $3 cup of coffee at the Emporium downstairs? (Plus cappuccinos and lattes if you desire!) And ICE CREAM!!!! Special shoutouts to Adam and Juan and Jason! Perfect stay!
Respuesta de AG, el 4 dic. 2022
Hello Lu:I want to thank you for taking time to say these nice things and praise the associates at the hotel. We really do CARE and appreciate you as our guest!

6/10 Aceptable

david

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
People were great. Room never cleaned and old furniture. We did not like the bathroom at all. Location was ver nice. I was told non refundable after booking. Will not use Expedia again.
Respuesta de AG, el 9 nov. 2022
We do hope to exceed expectations with our customers. We do apologize we did not this time. We do thank you for sharing your concerns and thoughts with us. This helps us to improve future stays.

10/10 Excelente

teresa

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My entire family had an amazing time here. Everyone was extremely friendly and made you feel welcome. I will definitely stay here again
Se hospedó 2 noches en octubre de 2022
Respuesta de AG, el 11 oct. 2022
Thank you very much for your kind words. The Pelican is a very special hotel and we are truly happy you enjoyed your stay.

2/10 Terrible

Autumn

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had to change rooms
Had to pay for another room did not stay in this room owner had not paid cable bill. Trying to get a refund.
Se hospedó 2 noches en septiembre de 2022
Respuesta de AG, el 11 oct. 2022
We apologize for the problem with the television. I am not sure where you got the story that our cable tv was not paid. TV service is provided through the hotel and not directly with any one provider. The hotel assured us they were taking care of the problem. Nonetheless, we do apologize for the inconvenience.

10/10 Excelente

Ester

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room is beautiful with a panoramic view of the ocean and to the pool, I’ll definitely going back again. Room 504
Se hospedó 3 noches en septiembre de 2022
Respuesta de AG, el 1 oct. 2022
Thank you for the wonderful review.Angelo

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022
Respuesta de Ag, el 7 sept. 2022
Thank you for your review.We are truly happy you enjoyed your stay.See you soon!

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff incredibly friendly and helpful, very clean in spite of renovations, quiet
Se hospedó 5 noches en agosto de 2022
Respuesta de Angelo, el 7 sept. 2022
Very kind of you to give us such a great review.We do look forward to serving you again very soon!Angelo

10/10 Excelente

Victor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Family and I had an amazing time at the resort. 5-stars to the crew and state of the facilities. Room was spacious and super clean.
Se hospedó 3 noches en julio de 2022
Respuesta de AG, el 4 ago. 2022
Hello Victor: Thank you for your kind words and positive review. We are truly happy you enjoyed your stay with us. We do look forward to having you and your family join us again.

10/10 Excelente

fern

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Seth

Se hospedó 1 noche en julio de 2022
Respuesta de AG, el 29 jul. 2022
Hello Seth: Thank you for taking the time to submit a review. We do appreciate your feedback and we are happy that you enjoyed your stay. We look forward to you next visit with us at Pelican.

4/10 Malo

Todd

Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en julio de 2022

2/10 Terrible

TODD

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
This room is a disaster. Air conditioning barley works. Lock is broke to balcony which is dangerous for kids. Sink doesn’t drain. Bathroom door lock broke. Tile in oversized bathroom I understand for wheelchair but my son fell and it’s just dangerous for kids. Couldn’t wait to check out. Pelican grand is nice just not this room
Se hospedó 2 noches en julio de 2022
Respuesta de AG, el 29 jul. 2022
Hello Todd: We do sincerely apologize that your stay was not as you would like it. We are working to correct these issues.

10/10 Excelente

Janaye

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the view and the the room was really nice and clean. Staff was very helpful. Most definitely will be back.
Se hospedó 4 noches en junio de 2022
Respuesta de AG, el 3 jul. 2022
Thank you for your review. We are truly happy that you enjoyed your stay. This is very important to us. Angelo

6/10 Aceptable

Shane

Se hospedó 3 noches en junio de 2022

10/10 Excelente

Milton

Se hospedó 1 noche en junio de 2022