2/10 Terrible
Susan M.
25 ago. 2025
No le gustó: Limpieza
Horrible-Health Hazard-False AdvertisingBrown well Water- couldn't drink it, shower, or cook & pet wouldn't drink it. Left us 1 gallon bottled water for a 2 week stay. Mgmt company Vacassa knew about the issue.Place Stinks -Bad & moldy odor, whole house. Buckets of DampRid & 2 loud fans in living room attempting to mitigate smell & Whole house dampness.Bugs & Spiders - Every window sill inside had spiders & lots of dead & live bugs. Screen porch had a couple hundred large dead bugs.Dirty - dirty bathtub, coffee cups, toaster/oven, doors, etcFalse claim in property description of "Water View"- there's NONEFalse claim in property description of "Mountian View"- there's NONE.Intrusive outdoor night lighting- shines in bedroom and you can't shut them offTiny bedrooms w/no closets to hang anything, no room to put a suitcase24 hour security cameras everywhere & Ring security 'doorbells' on every door, even the porch- why? not safe here?We Could Not Stay here, No One should, let alone actually pay for this.Contacted Vacassa, the mgmt. company within 1 hour of arrival. They did nothing to move us or refund money despite 4 different calls and 4 people from 6pm to 10:30pm. Couldn't get a hotel room with a pet that late. Next morning began calling again. Finally moved us to a different property 26 miles away, where we endured Bats/Mice/big Ants inside, Toilet issues, beaten up furniture, no dishwasher, cracked dirty stove &more. Vacassa rental house - never again!
Susan M.
Se hospedó 14 noches en agosto de 2025