The property is excellent, just a few minutes' walk from Hampton Court Palace and the Hampton Court train station. Served well with public transport - transport into London is via a direct train into Waterloo which is very convenient (unless there's a strike!). Jocelyn was very helpful and always answered any queries we had. The property itself is really charming - old but with all the modern amenities. We were 6 people and it had everything we needed throughout the week we were there. There are several restaurants and a convenience store in the same street. All in all, we loved it and highly recommend anyone wishing to visit the area.